Donald (Jake) Conn, Mba, Pmp, Csm Email & Phone Number

Phoenix, Arizona, United States

• Lead large development team to deliver a modernized a web application for statewide infectious disease tracking
• Implement the Agile with Scrum framework including facilitation of Scrum ceremonies and product backlog management within Azure Devops (ADO)
• Create and maintain project governance artifacts including schedule, budget, risks, issues, resources, and status.

• Coordinated multiple workstreams to transition customers from a legacy on-prem platform to modernized API-based cloud platform in AWS.
• Developed end-to-end program plan integrating multiple sub-projects to track execution and dependencies enabling clear visibility to the overall program timeline.
• Created and delivered program and executive level status reporting and tracking.
• Managed cross-functional Risk, Actions, Issues, and Decisions (RAID) log to facilitate centralized risk management and communication across a diverse team.

Phoenix, Arizona, United States

• Led cross-functional team to create and execute project plan to buildout AWS infrastructure and migrate all IT applications to the cloud.
• Owned stakeholder management to promptly address risks, issues, scope management, and escalate.
• Documented and facilitated implementation plan for each phase of the application migration.
• Managed project budget and resource plan to ensure adherence to planned vs. actuals.

Scottsdale, Arizona, United States

• Manage the Enterprise Project Portfolio to align with organizational goals and strategic objectives
• Lead the Project Portfolio Governance Committee with executive leadership
• Facilitate the project intake process enabling selection and prioritization of highest value projects
• Apply high-level resource capacity planning to balance resources between critical project and operational work
• Ensure oversight and coordination of dependencies across projects and programs in the portfolio

Scottsdale, Arizona, United States

• Managed new country launch in Mexico, which included a new office build-out, a third-party logistics partner (3PL), company store, new payment processing solutions and seven product development projects
• Managed a PayPal and Venmo Project, as well as transitioned to Braintree payment processor for improved capabilities and cost reduction
• Managed a dispersed team consisting of members from HQ, Australia, and a 3PL partner to open an in-country distribution center
• Assisted with training, mentoring, and providing best practice/organizational guidance for EPMO Project Managers

Scottsdale, AZ

• Streamlined and standardized the new product development process resulting in greater transparency and throughput
• Launched a new product category on an expedited timeline for the annual convention resulting in $15M in net sales
• Implemented an AI retention tool that determines when customers may leave to take action to prevent lost revenue
• Deployed Microsoft’s cloud-based Project Web App (PWA) platform for enhanced Project and Portfolio Management capabilities and reporting

Tempe, Arizona, United States

• Led a global program consisting of 15 projects to develop a new line of battery powered professional equipment helping MTD break into new markets in North America, Europe, and Asia-Pacific.
• Introduced resource capacity planning to effectively utilize shared resources and identify future capacity challenges.
• Implemented robust project scoping and change management processes reducing scope creep and rework.

Tempe, Arizona, United States

• Led new product development projects through a phase gate process ensuring scope/schedule/cost align with organizational goals and strategic objectives
• Partnered with Finance to create and maintain financial business cases to monitor and control project costs
• Revamped the new product development phase gate process increasing consistency and throughput

Tempe, Arizona, United States

• Tasked with turning around a strained customer engagement for hardware/software integration testing on Auxiliary Power Units.
• Resolved strained customer engagement by resetting statement of work expectations based on earned value management analysis
• Applied burn down charts to increase transparency with the customer on progress and work remaining

Indianapolis, Indiana Area

• Drive global cost and weight reduction projects for turbofan jet engines.
• Lead projects that achieve annualized savings from $300,000 – $1,000,000+
• Own project budgets of $50,000 – $375,000+
• Ensure a 4:1 ROI is maintained throughout the project life cycle
• Manage 4 – 8 projects simultaneously with global project teams consisting of 3 – 6+ members

Zeeland, MI

• Own all aspects of project life cycle including project planning, executing, controlling, and closing for electrical hardware/software development on new product launches.
• Created clear definition of customer expectations to establish project work scope statement and project plan
• Led projects to develop printed circuit boards, software, electrical assemblies, and finished products with annual volumes ranging from 20,000 – 500,000+ units
• Facilitated proactive communication between manufacturing, electrical, mechanical, and software engineering for new product designs to reduced project cost by decreasing design iterations
• Supported the transfer of 12 products, from an acquired company, previously manufactured in Mexico

Zeeland, MI

• Engage with Product Development Teams to influence initial design direction for new products. Lead projects to develop and implement new component technology.
• Managed global team to design, test, and implement a custom connector system winning $1M in confirmed business.
• Traveled to China for on-site optimization of product and manufacturing processes to realign project schedule to meet customer deliverables and start of production
• Led a project team of 8 focused on R&D efforts to simplify and automate a value-add process performed across 74% of product operations
• Presented results of R&D efforts at key project milestones to CEO and engineering directors

Zeelend, MI

• Supported all areas of electronics manufacturing by identifying product/process issues and implementing corrective actions.
• Managed the development of the first flexible printed circuit (FPC) technology used in a new forward vision system product.
• Traveled to China to coordinate design and process improvements with FPC supplier to achieve $108,000 annualized savings on FPC assemblies
• Implemented quality improvements to achieve $250,000 annualized savings and decreased cycle time by 33%

Zeeland, MI

• Supervised a team of 6 on an SMT electronic assembly line
• Assisted with creating the production schedule
• Repaired and troubleshot test equipment

Master Of Business Administration - Mba

Bachelor'S Degree, Major: Electronics Engineering Technology / Minor: Manufacturing Technology

Activities and Societies: Pole Vaulter - ISU Track & Field, Sigma Alpha Epsilon (SAE) - Indiana Sigma Chapter