Melissa Ferguson

Melissa Ferguson Email and Phone Number

Director of Client Delivery and Operations @ Dynamic Integrated Services
Arlington, VA, US
Melissa Ferguson's Location
Arlington, Virginia, United States, United States
Melissa Ferguson's Contact Details

Melissa Ferguson personal email

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About Melissa Ferguson

Collaborative, thought leader, skilled at identifying trends and pioneering innovative programs and solutions that positively impact health and healthcare. Consistently drive engagement, building public private partnerships and mobilizing influential industry leaders. Experience managing complex, multi-stakeholder coalitions and partnerships, gaining bipartisan participation, leading cross-functional program teams, and developing communication strategies and content for internal and external stakeholders. High Impact Results:• Developed new ASTHO program, securing $2.2M in funding. • Increased ASTHO Annual Meeting and Policy Summit attendance 54% along with corresponding registration revenue. • Enhanced ASTHO’s Board and Executive Committee communication, enabling critical decision-making. • Created and grew the largest service line for Specialists on Call. • Key player in growing CHT from $2.5M to $8M+ in revenue and from 16 to 90 clients. • Crafted and implemented external communication strategy, building CHT into a trusted resource for healthcare. • Achieved 100% member renewal and increased revenue by $250K for additional services for CHT. • Launched State Advisory Board, generating $3M+ of CHT member and sponsorship revenue. Core Competencies:• Strategic Partnerships • Coalition Building • Internal, External Communications• Relationship Building • Program Development • Development Strategies• Fundraising • Financial Management • Operating Improvements• Member Engagement • Public Private Partnership • Team Building & Leadership

Melissa Ferguson's Current Company Details
Dynamic Integrated Services

Dynamic Integrated Services

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Director of Client Delivery and Operations
Arlington, VA, US
Employees:
86
Melissa Ferguson Work Experience Details
  • Dynamic Integrated Services
    Director Of Client Delivery And Operations
    Dynamic Integrated Services
    Arlington, Va, Us
  • Dynamic Integrated Services
    Senior Technical Advisor
    Dynamic Integrated Services Nov 2019 - Present
  • Atlas Research
    Senior Technical Advisor
    Atlas Research Jan 2018 - Nov 2019
    Washington D.C. Metro Area
    Management consulting firm providing strategic advisory and applied research services to federal health and social service agencies.Effectively manages and leads client delivery teams for the Department of Veterans Affairs. Manages client relationships and ensures deliverable quality for engagements Provides strategic planning and execution, project and program management, technical assistance, research and analysis, process improvement, and strategic communications. • Manages a 29-person team and $5 million contract to support the implementation of the Harry W. Colmery Veterans Educational Assistance Act of 2017 "Forever GI Bill."• Works with the Veterans Experience Office to help create a comprehensive, integrated service delivery and support, which will allow Veterans who are aging, or have complex care needs, to Choose Home.
  • Association Of State And Territorial Health Officials
    Chief Of Member Engagement, Goverance And Leadership Development
    Association Of State And Territorial Health Officials 2015 - 2017
    Arlington, Va
    National nonprofit membership organization with $30M in revenue; members are the senior governmental health officials leading state and territorial public health agencies. Reporting to the Executive Director, managed the administration, direction and expansion of a multi-programmatic Member Engagement, Leadership Development, Component Relations, Governance and Meetings.• Directed six employees and a $2M budget (including grants) while working across the organization of 120+ employees to provide strategic guidance and direction for all member support services. • Improved ASTHO member communication, increasing participation rates in key member services and events. • Provided strategic leadership and direction for bi-monthly member calls, webinars, and strategic meetings including quarterly board meetings, annual meetings, and policy and leadership summits. • Supported the expansion of ASTHO's corporate alliance program, foundation funding, and other revenue diversification efforts.
  • Specialists On Call
    Vice President For Neurology Service Line
    Specialists On Call 2014 - 2015
    Reston, Virginia
    The nation’s largest acute care telemedicine provider.Managed operating budget in excess of $25M, 78+ physicians nationwide, and all aspects of operations for company’s largest service line. • Managed the largest tele-neurology practice in the country that provided innovative, cost-effective services to over 300 hospitals nationwide seeking immediate 24/7/365 access to experienced, board certified specialists.• Within the first 3 months, reduced the monthly physician cost from $1.5M to $1.2M.
  • Independent Consulting
    Consultant/Advisor
    Independent Consulting 2012 - 2014
    Trusted advisor, positioning dynamic companies in the healthcare market for growth.Collaborate with healthcare senior executives and leadership teams in developing strategic and operational plans, pricing strategies, solution briefs, implementation toolkits and strategic partnerships. Noteworthy projects:• Assisted mid-size consulting firm in developing its strategic and operational plan and balance scorecard initiative for a new membership-based service offering. • Provided transformational solution, assisting an early stage company in marketing its secure messaging communication technology that improves care coordination and patient safety.
  • Center For Health Transformation
    Senior Vice President
    Center For Health Transformation 2004 - 2011
    Leading health collaborative & membership-based organization with $8M+ in revenue, serving over 90 members.Recruited to newly created position as key member of senior leadership team that strategically formulated organization’s operational vision, mission, direction, strategy and key metrics.• Managed $8M portfolio & team of 20 professionals responsible for client management. • Personally managed hospital and health system client portfolio of $1.7M that included Cancer Treatment Centers of America, Sutter Health, Mercy Health, Gundersen Lutheran, Sanford Health and Amedisys. • Met or exceeded revenue goals 5 consecutive years resulting in double-digit growth.
  • Children'S National Health System
    Program Manager - Telemedicine
    Children'S National Health System 1999 - 2004
    Key member of management team that designed and led the first-of-its kind urban telemedicine program that helped advance Children’s educational and clinical mission.
  • The George Washington University Medical Center
    Assistant Director Of International Medicine
    The George Washington University Medical Center 1995 - 1999
    -Key member of management team. Helped explore, form and support more than 30 global partnerships and affiliations that generated more than $30M in revenue.

Melissa Ferguson Skills

Healthcare Consulting Strategy Strategic Planning Health Policy Leadership Informatics Healthcare Ehr Program Management Strategic Consulting Public Health Healthcare Industry Program Development Executive Management Public Policy Healthcare Information Technology Hipaa Quality Improvement Healthcare Management Operations Management Strategic Communications Performance Improvement Business Development Disease Management Revenue Cycle Management Medicaid Utilization Management Physicians Manage Client Relationships Collaboration Business Strategy Revenue Cycle Provider Relations Health Information Exchange Clinical Research Practice Management Physician Relations Membership Growth Membership Telehealth Strategic Partnerships Balanced Scorecard Performance Measurement Advocacy Sponsorship Operational Excellence Management

Frequently Asked Questions about Melissa Ferguson

What company does Melissa Ferguson work for?

Melissa Ferguson works for Dynamic Integrated Services

What is Melissa Ferguson's role at the current company?

Melissa Ferguson's current role is Director of Client Delivery and Operations.

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Melissa Ferguson has skills like Healthcare Consulting, Strategy, Strategic Planning, Health Policy, Leadership, Informatics, Healthcare, Ehr, Program Management, Strategic Consulting, Public Health, Healthcare Industry.

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Melissa Ferguson's colleagues are Julie Miller, Tiffany King, Leslie Penland, Haylee Hollingsworth Barker, Annika Brogan, Jimmy Zink, Simon W..

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