Melissa Ferguson Email & Phone Number

Arlington, Va, Us

Washington D.C. Metro Area

Management consulting firm providing strategic advisory and applied research services to federal health and social service agencies.Effectively manages and leads client delivery teams for the Department of Veterans Affairs. Manages client relationships and ensures deliverable quality for engagements Provides strategic planning and execution, project and program management, technical assistance, research and analysis, process improvement, and strategic communications. • Manages a 29-person team and $5 million contract to support the implementation of the Harry W. Colmery Veterans Educational Assistance Act of 2017 "Forever GI Bill."• Works with the Veterans Experience Office to help create a comprehensive, integrated service delivery and support, which will allow Veterans who are aging, or have complex care needs, to Choose Home.

Arlington, Va

National nonprofit membership organization with $30M in revenue; members are the senior governmental health officials leading state and territorial public health agencies. Reporting to the Executive Director, managed the administration, direction and expansion of a multi-programmatic Member Engagement, Leadership Development, Component Relations, Governance and Meetings.• Directed six employees and a $2M budget (including grants) while working across the organization of 120+ employees to provide strategic guidance and direction for all member support services. • Improved ASTHO member communication, increasing participation rates in key member services and events. • Provided strategic leadership and direction for bi-monthly member calls, webinars, and strategic meetings including quarterly board meetings, annual meetings, and policy and leadership summits. • Supported the expansion of ASTHO's corporate alliance program, foundation funding, and other revenue diversification efforts.

Reston, Virginia

The nation’s largest acute care telemedicine provider.Managed operating budget in excess of $25M, 78+ physicians nationwide, and all aspects of operations for company’s largest service line. • Managed the largest tele-neurology practice in the country that provided innovative, cost-effective services to over 300 hospitals nationwide seeking immediate 24/7/365 access to experienced, board certified specialists.• Within the first 3 months, reduced the monthly physician cost from $1.5M to $1.2M.

Trusted advisor, positioning dynamic companies in the healthcare market for growth.Collaborate with healthcare senior executives and leadership teams in developing strategic and operational plans, pricing strategies, solution briefs, implementation toolkits and strategic partnerships. Noteworthy projects:• Assisted mid-size consulting firm in developing its strategic and operational plan and balance scorecard initiative for a new membership-based service offering. • Provided transformational solution, assisting an early stage company in marketing its secure messaging communication technology that improves care coordination and patient safety.

Leading health collaborative & membership-based organization with $8M+ in revenue, serving over 90 members.Recruited to newly created position as key member of senior leadership team that strategically formulated organization’s operational vision, mission, direction, strategy and key metrics.• Managed $8M portfolio & team of 20 professionals responsible for client management. • Personally managed hospital and health system client portfolio of $1.7M that included Cancer Treatment Centers of America, Sutter Health, Mercy Health, Gundersen Lutheran, Sanford Health and Amedisys. • Met or exceeded revenue goals 5 consecutive years resulting in double-digit growth.

Key member of management team that designed and led the first-of-its kind urban telemedicine program that helped advance Children’s educational and clinical mission.

-Key member of management team. Helped explore, form and support more than 30 global partnerships and affiliations that generated more than $30M in revenue.