Melissa Jones Email & Phone Number

Virginia, Maryland & Washington D.C.

Gainesville, Virginia

- Awarded the 2014 MVP for the Northern Region by the CEO for an outstandingcomprehensive performance in the role of General Manager.- Recipient of the Service Excellence Award for the Northern Region following a Top 5 annualperformance in the blind check program, 2014 & 2015.- Managed the successful grand opening of Virginia Gateway 14 by hiring and training 75 CastMembers, Shift Supervisors and Assistant Managers.- Led the company in the Stars of Hope charity drive, which supported the Regal Foundationthrough client donations and sponsorship collaboration with local business leaders.- Represented Regal Entertainment Group during the construction of Virginia Gateway 14 inorder to provide the project manager with specialized feedback on theatre operations.- Generated a $1.8 million dollar cash flow in 2014 while operating in an increasinglycompetitive market.

Manassas, Virginia

- Appointed to the regional Payroll Committee and played a pivotal role in developing thecurrent companywide payroll model, greatly improving personnel efficiency, 2012.- Appointed to the Green Committee, a small collection of GMs tasked with evaluating thecompany’s commitment to environmental sustainability, 2013.- Produced fiscally strong results by generating a $2.97 million dollar cash flow in 2012, an18% increase since becoming General Manager in 2008.- Awarded the Best Performance in a Leading Role in 2009 for delivering an exceedinglycomprehensive operation reflected in the theatre’s district-leading BOA average and topoverall per capita concession sales in the Northern Region.- Awarded the Best Performance in a Leading Role for delivering an exceptionalcomprehensive performance as General Manager, 2009.- Recipient of the Concessions Excellence trophy for the Northern Region after delivering theregion’s top concession per capita results, 2009.- Represented the Northern Region on the Best Practice Committee by providing constructivefeedback regarding the field, learning innovative best practices, and interacting with othersuccessful General Managers, 2010.- Improved overall concession revenue by 9% from 2008-2012, resulting in a $0.45 concession percapita increase.

· Stabilized staffing levels by recruiting, hiring and training a staff of 50, including 12 managers. · Completed skills assessment for management and staff-level employees. · Developed and implemented corrective action plans and performance action plans for 12 managers. · Provided employee training sessions on topics such as bullying, discrimination and harassment. · Conducted pre-orientation of new employees by providing employment packets and scheduling new hire orientation. · Conducted the orientation process for all new hires by administering company policies and completing all safety training. · Developed and executed staff service training that vastly improved the standard of service exemplified by a 5% increase in the theatre’s service score, 2007.· Generated a 30% cash flow increase in a 24-month time span by aggressively enhancing revenue and implementing stringent cost controls, 2008.