Melissa Mcgee Email & Phone Number

Little Elm, Tx, Us

Plano, Texas, United States

A dynamic and inspirational leader committed to transforming sales leaders and teams into top performers. With a proven track record of designing and implementing innovative training programs for over 50 leaders and 500 sales associates, I empower sales professionals to exceed targets and drive company growth. My leadership fosters a culture of continuous learning and collaboration, resulting in consistently high performance and morale. I provide guidance and oversight on policy and procedure adherence and ensure compliant actions. I excel at aligning training initiatives with strategic business objectives, ensuring measurable improvements in sales effectiveness and revenue generation. Passionate about developing talent and maximizing potential, I am dedicated to leading teams to new heights of success.

The Carolinas

Dallas, Texas

Managed a dynamic team of 10 Area Sales Managers in the East/South Texas and New Mexico markets. Mentored ASMs on sound practices and values enabling COAFs philosophy to transcend into our products and services, changing our industry for the better. Provided primary management and oversight to Regional sales teams by ensuring sales protocol is followed and business results are maximized. Responsible for in the field sales coaching of a high-performance sales team to meet and exceed all critical sales performance objectives. Responsible for coordinating activities and partnering with Sales Management teams to obtain maximum efficiencies in production. Possessed a well-developed capacity to analyze and organize a sales team of outside sales representatives, including time management, account management, problem solving, and customer interaction skills. Worked independently and in collaboration with others on assigned tasks and projects while meeting all deadlines. Engaged directly and effectively with the Key Dealer Customers to build strong relationships and to generate incremental originations volumes. Provided oversight on policy and procedure adherence and ensures compliant actions.

Plano, Texas

Responsible for Championing the Capital One Sales Process through Field Sales ride-alongs and Regional Buying Center side-by-sides, coaching and mentoring associates for optimal Sales Protocol execution. Develop Sales process implementation strategies, knowledge assessment, observation, evaluation, and process improvement. Observe, develop and implement strategic best practices to improve existing or introduce new sales protocol ideas. Member of Dealer Navigator core team providing product design suggesstions, Dealer & Associate feedback on current offering and potential new enhancement ideas. Serve as a consultant to Marketing for all field Sales marketing needs. Create and publish all corporate communications and distribute reporting to the field Sales organization. Consult with M&A as well as Sales Analytics to assess Field Sales and Dealer perception of potential program/policy changes prior to implementation. Create training/implement Diamond program features and benefits. Liaison for digital contracting with DealerTrack and RouteOne, provide digital contracting content for training, continuous problem identification/resolution. First point of contact problem resolution for all of Field Sales.

Dallas, Texas

Managed and developed Dealer relationships in North Texas by providing superior customer service to meet and exceed application and contract volume objectives. Key contributor in identifying issues and opportunities, offering and developing solutions, and acting in the best interest of Exeter’s Dealer customers, colleagues and shareholders. Supported and assisted team members in the planning and execution of Buying Center operations. Assisted in underwriting and collections when necessary. Communicated and collaborated with Buying Center partners for optimal cohesion. Identified and reviewed local market trends with management and addressed underperforming dealers to determine appropriate action plan.

Alabama, United States

Exhibited skill and tactical expertise to analyze complex data and make smart business decisions that resulted in superior business solutions for COAF. Educated, trained and motivated Dealer personnel on COAF’s indirect finance programs and direct marketed products. Motivated and inspired team members, assisted RSM with daily management tasks and participated in special projects and/or stretch roles. Penetrated higher, wider and deeper within Dealership management/ownership to solidify COAF/Dealer relationships. Maintained and enhanced COAF field presence. Met and exceeded monthly revenue and contract volume expectations and growth percentages as mutually agreed upon with management. Utilized COAF internal systems for Sales visit/strategy documentation, reporting of approval/contract status, time and resource management and analysis.

Alabama, United States

Responsible for generating advertising revenue within the Central Alabama sales territory. Worked closely with Dealers to provide a consultative sales-assessment of their Internet advertising needs and offer creative solutions to help them reach and exceed their business and sales objectives. Provides the ultimate in customer service and expanded revenue opportunities within existing Dealers by maximizing the benefits of the products and services offered by AutoTrader.com. Dealers within my designated territory included small to medium Independent and small to medium Franchise Dealers. Utilized AutoTrader.com reporting tools to analyze complex data and make smart business decisions that result in superior business solutions for AutoTrader.com. Educated Dealer personnel on AutoTrader.com’s products, features, benefits and enhancements. Penetrated Dealers at Owner/GM level to solidify AutoTrader.com/Dealer relationships. Met and exceeded monthly sales and revenue growth as mutually agreed upon with management.

Alabam/Georgia

Coached, counseled and mentored three Southeast Region ASM’s to ensure COAF expectations were exceeded. Motivated and inspired all team members, assisted RSM with daily management tasks and participated in multiple special projects. Exhibited skill and gut instinct to analyze complex data and made smart business decisions that resulted in superior business solutions. Educated Dealer personnel on COAF’s indirect finance programs and direct marketed products. Penetrated higher, wider and deeper within Dealership management to solidify COAF/Dealer relationships. Maintained and enhanced COAF field presence. Met and exceeded monthly contract volume and growth percentage as mutually agreed upon with management. Utilized COAF information systems for application entry, reporting of approval/contract status, time and resource management and analysis

Dallas/Fort Worth Area

GLOBAL ACCOUNT DEVELOPMENT MANAGER, Dallas, TX, (September, 2003 – March, 2004)Partnered with global corporate accounts to grow revenue and improve performance. Developed long term relationships and tactical business plans utilizing ‘Creating Competitive Business Solutions’ sales strategies to garner market share. Facilitated reviews and strategized with accounts on performance initiatives and policies/procedures. Focused on new business/market opportunities and account progression and retention opportunities. Facilitated contract implementation and account maintenance. Provided first point of contact resolution. ANALYST/PROJECT MANAGER, SALES SUPPORT, Dallas, TX, (October, 2001 – September, 2003)Direct managing responsibility for five Administrative and Sales Support employees and dotted line responsibility for three Sales Reports Analysts. Coached and counseled employees to evaluate the current processes of the Sales Support organization and determine ‘best practices’ that would enhance levels of service for both internal and external customers. Acted as liaison between Field Sales and Sales Support establishing and communicating policy and procedures. Frequently presented to various internal and external customers. Involved in multiple projects. Prepared annual Sales Support budget. PROJECT COORDINATOR TWA INTEGRATION, Dallas, TX, (April 2001 – October 2001)CITY SALES MANAGER PASSENGER SALES, Milwaukee, WI, (October, 1997 – October, 2000) NATIONAL ACCOUNT REPRESENTATIVE, Chicago, IL, (January, 1995 – October, 1997) INSIDE SALES REPRESENTATIVE, Dallas, TX, (January 1994 – October 1997) SERVICE MANAGER ADMIRAL’S CLUB, Dallas, TX, (August 1991 - January, 1994) AIRPORT OPERATIONS AGENT, Austin/Dallas, TX, (June 1990 – August 1991) AADVANTAGE REPRESENTATIVE, Dallas, TX, (October 1989 – June 1990) GENERAL SALES REPRESENTATIVE, Dallas, TX, (January 1989 – October 1989)