Mercedez Palmer, Cfe, Cfi Email & Phone Number

Washington, Dc, Us

Federal Contractor supporting General Services Administration (GSA) Login.gov, working cross-departmentally to address and mitigate emerging threats of financial crime/fraud.

Led the identification and tracking of global prioritized deliverables, driving program maturity improvementsManaged projects enhancing program effectiveness, resulting in improved business optimization and risk mitigationCoordinated global investigations guidance, managed Enterprise Risk Assessments, and supported RCSA Framework enhancements, leading to improved financial crime control testing and documentationContributed to the planning and maintenance of Global KYC Standards, ensuring alignment with regional requirementsLed risk-related activities for Global Internal Audit, resulting in improved audit outcomesMaintained up-to-date global policies, control standards, and SOPs, aligning with TPRM requirements, ABC regulations and CDDDrafted comprehensive SAR narratives for red flagged activities, enhancing reporting accuracy and responsivenessStayed informed on industry best practices and regulatory changes, enhancing compliance with BSA, FATF, PA, FTP, etc.Leveraged expertise in AML/CFT Regulations to mitigate risk and ensure product complianceManaged fraud/financial crime investigations using advanced data analysis techniques for proactive detectionCollaborated with regional risk/compliance teams to develop fraud detection strategies & policies, improving fraud prevention measuresPerformed data analysis to create metrics informing strategic decisions and enhancing control strategiesDelivered global trainings/supported regional training initiativesStrengthened expertise in fraud/financial crime within a complex organization, improving risk mitigation tacticsEffectively relay findings to stakeholdersBalanced independent tasks with team collaborationEnhanced interpersonal skills, fostering effective collaboration and relationship building with diverse teamsFacilitated planning meetings and reviews, ensuring actionable outcomes and team alignmentDemonstrated strong organization and time management skills for efficient project delivery

Contract divestment from Northrop Grumman.

Contracted via Northrop Grumman Corp/Peraton.

Leveraged expertise in FISMA, RMF, and NIST SP 800–53 policies to drive fraud detection, investigations, and risk management for RCIRP (SSA)Utilized SAS and other analytic systems to enhance decision-making.Evaluated AML/CFT Regulations to determine risks and ensure alignment with compliance standardsConducted thorough audits of system alerts and activities to identify potential fraudulent behavior, enhancing detection accuracy across multiple systems and external sources to detect fraudulent activitiesUtilized data analysis techniques to identify suspicious behavioral trends and outliers proactivelyConducted comprehensive data analysis and integrity checks creating metrics and detailed SAR narratives to record and report suspicious activities, support controls testing and performance reporting, optimizing compliance effortsCollaborated with internal stakeholders to address potentially fraudulent activities.Implemented best practices in general IT security to protect client/customer assets and ensure information integritySupported agency and program by developing fraud detection strategies to minimize fraud losses and improve client satisfactionDesigned and implemented training courses on technical/procedural topics based on organizational needs, ensuring comprehensive team skill developmentEnsured confidentiality, integrity, and availability of systems and dataDemonstrated strong attention to detail, effective oral communication, problem-solving skills, and customer service orientation with little oversightDeveloped/managed training resources, presentations, and surveys, guaranteeing accuracy and alignment with objectivesRepresented the the business and customer in meetingsDesigned training modules to support retention goals, optimize project outcomes, and enhance training methodologies for program sustainabilityExecuted technical writing, reporting, and metrics responsibilities to facilitate program success and enhance data-driven decision-making

Baltimore, Maryland Area

Divestment from Keypoint Government Solutions (KGS).

Retained by KGS/Perspecta now Peraton.

Baltimore, Maryland Area

Contracted and retained via KeyPoint Government Solutions purchased by Perspecta now divested to Peraton.

Baltimore, Maryland Area

Implemented investigative/risk-mitigation services, garnering reputation for exceeding client and employee expectations within background investigations, infrastructure safety, fraud investigations, and program managementApplied understanding of FISMA, RMF, and NIST SP 800-53 policies to drive audits, fraud investigations, and risk management with compliance focusExecuted risk activities encompassing system security plans, incident response plans, and security control assessments, driving adherence to security requirements and regulationLed comprehensive background and financial audits for national security, focusing on Office of Personnel Management (OPM) caseworkDemonstrated strong attention to detail, oral communication, problem-solving, and customer serviceApplied data analysis to uncover suspicious behavioral trends/outliers, bolstering investigative processesAnalyzed data to generate metrics and conduct thorough portfolio analysis, leveraging diverse sources like face-to-face interviews/record searchesLeveraged knowledge of AML/CFT Regulations to evaluate business risk and impact, ensuring alignment with regulatory requirementsDrafted comprehensive SAR narratives to report and address suspicious activities promptlyExecuted meticulous background investigations to evaluate eligibility for sensitive government information accessSupported agencies in identifying fraud risk and vulnerability, leading to the development of robust fraud detection strategies and policies for project successEnsured confidentiality, integrity, and availability of systems for Department of Defense (DOD), Homeland Security, and other agencies through comprehensive information security programsProvided precise/comprehensive reports on critical information using government platformsDemonstrated leadership as both Trainer and Acting Supervisor in various roles, driving team successRegular travel for investigations, gathering critical information domestically and internationally

Fort George G. Meade

Provided resources, education, and support for military families and childrenSupervision, oversight, and accountability for staff/studentsManaged program staff, curriculum, and studentsManaged budget, purchases, and inventoryOrganized and provided trainingAdministrative guidance: record/book maintenance, scheduling, screening calls, inquiry reply, and other tasksTravel Arrangements20+ Staff/100+ Children in Program at a timeOffice Automation Software for creation of reports, charts, and slidesInterpreted and apply pertinent laws and regulations to fiscal operations, and administrative analysis plansAnalyzed program mission, organization, work processes, methods, and procedures to identify best practices and recommend improvementAssist with contract solicitation, evaluation and/or monitoringCollected, analyzed, and organized financial information/reports and operationsConferred with, and maintained effective relationships with, senior staff management, officials, program heads, and staff specialists

Walter Reed Army Institute Of Research, Md

Supervised GEMS Program - Gains in Education of Mathematics and Science - Under the direction of the official Program DirectorMaintained budget/inventory and completed supply ordersDeveloped science curriculum models and implemented them within programAdministrative guidance: record/book maintenance, scheduling, screening calls, inquiry reply, and other tasksProgram Marketing/Community OutreachTravel Arrangements/Training Programs20+ Staff/50+ Children in Program at a timeMaintained calendarComputed/Processed Time and AttendanceOffice Automation Software for creation of reports, charts, and slidesCollection, analysis, and organization of financial information/reports and operationsInterpret and apply pertinent laws and regulations to fiscal operations, and administrative analysis plansAssist with contract solicitation, evaluation and/or monitoring Confer with, and maintain effective relationships with, officials, program heads, and staff specialists

Certified Fraud Examiner, Fraud Detection Investigations And Analysis, Certified

Master Of Science (M.S.), Cyber Security/Information Technology

Part-Time Basis

Bachelor Of Science (B.S.), Community Development/Health Sciences, 3.8 Gpa

Bachelor Of Science (B.S.), Biology/Pre-Med

International Baccalaureate Degree, 3.5