Mercedes Noah, Ms-Hrm, Ms-Psy Email and Phone Number
Mercedes Noah, Ms-Hrm, Ms-Psy personal email
- Valid
I am a multi-disciplined forward-thinking global Chief People/Human Resource Officer delivering human resources solutions, reduction of process inefficiencies and financial results. I have a proven ability to position people management and HR leadership as a strategic business partner, working collaboratively with multiple levels of the organization to drive quantum leap business results through increased employee productivity and engagement, talent development, and cultivation of diverse and inclusive workplace environments. I position companies as “employers of choice” through people-centered strategies. Languages: English / Fluent, Spanish / Fluent, and Portuguese / Proficient.I also have the opportunity to fill my purpose by serving as a coach to those who are transitioning in their career. I partner with individuals to support them with securing opportunities that allow them to thrive and achieve a career resurgence. I empower professionals to have confidence in themself and their achievements.Key Skills:Culture Influencer & Employee Engagement | Strategic HR Planning & Business Acumen | Employee & Labor Relations, Union Avoidance | Diversity, Equity & Inclusion Strategies | Leadership Development | Operational Restructuring & Integration| Change Management & Business Transformation | Performance & Talent Management | Talent Acquisition Architect | Mergers & Acquisitions | Benefits, Compensation & Budget Management | Emotional Intelligence | Innovative Problem-Solving | Expert in international, national, and state employment regulations | Career Coach | HR Consultant Additional Specialties: US Retail Company and Franchise models, Latin America, and International HR/Training/Operations experience;Global General Manager with full P&L responsibility;US government agency experience (DOL, EEOC, FAA, NLRB, etc...); New business development (US, South America, the Caribbean, Central America);Taking a company from private to IPO;Union avoidance and CBAIndustry expertise - retail, technology, healthcare, wellness, consultingSector expertise - private, public, non-profitImpactful Accomplishments:Implementation of global enterprise-wide platforms such as Lattice, Eloomi, WorkdayTransformation and sale of businessesScaling of start-up organizations establishing the right structures and processes, strategies, and peopleRe-imagining talent management driving employee engagement & high level performanceRevolutionizing corporate culture aligning words & actionsPioneering global HR models changing the face of HR support and partnership
Ten Thousand Coffees
View- Website:
- tenthousandcoffees.com
- Employees:
- 48
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Head Of People (Saas Sector-B2B)Ten Thousand CoffeesBartow, Fl, Us
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Career Transition & Mobility Coach/Consultant (Human Capital Solutions Sector)Lhh 2023 - PresentJacksonville, Florida, UsLHH is the world leader in talent solutions — helping people, teams, and organizations prepare for what’s next.As a Career Coach and Consultant at Lee Hecht Harrison, I help professionals navigate their career transitions by providing guidance in career planning, skills development, job search techniques, social media, networking, interviewing, and salary negotiation so that clients can maximize their alignment to new career opportunities. -
Chief People And Experience Officer (Mental Health Non-Profit Sector)Vibrant Emotional Health 2023 - 2024New York, New York, UsSet the vision and direction for attracting, engaging, developing and retaining personnel, and embedding a talent-focused culture throughout the organization. Cultivate a culture centered on Vibrant’s core values, while ensuring equitable practices that empower employees to reach their full potential. Managed our human capital while leading a high-performance culture and creating a positive, accountability-based work environment. Reported to the CEO. -
Global Chief People Officer (Saas Sector)Qumu Corporation 2021 - 2023Minneapolis, Mn, UsProvided strategic leadership and delivered best-in-class human resources practices and solutions for this public, high growth SaaS company in the video technology sector. Reported to the CEO and charged with developing a “systems” view of all facets of human resources (people, process, tools, technology, structure, rewards, culture) to identify and prioritize interventions that maximized shareholder value.• Led and managed a completely remote team of HR professionals based in India, EMEA, and the US• Orchestrated national and international talent acquisition strategies increasing company diversity to 31%, delivered 0 quick quits in 2022 and 100% of new hires were fully engaged within their first 90 days• Worked cross-functionally launching our L&D platform supporting our corporate technical training and expanded managerial skill sets with global direct and indirect reports • Transformed the company culture to a people first mindset improving engagement by 6%, satisfaction by 11%, and stability to 88% • Conceptualized and established a new company wide integrated talent management process calibrating talent, building bench and formally developing our people achieving 15% of internal promotions in 2022• Improved systems and processes delivering $400K in savings to the company. Reduced benefit administration costs by 12%.• Solved brand communication and transparency issues through clear employee value and compensation propositions, defined salary bands and CEO skip levels• Launched recurring equity program for all company employees• Transitioned company from on-prem to SaaS business positioning brand for a successful sale and delivered a flawless integration to new buyer -
Career Management Coach And Consultant (Talent Management Sector)Right Management 2020 - 2021Milwaukee, Wi, UsProvider of tailored career and leadership coaching to professionals in transition who are in need of support in the areas of career exploration, resume development, interview preparation, brand collateral creation, offer negotiations, skills assessment, job search strategies, career shifts, and personal growth and development. -
Regional Vice President People And Culture, Safety And Risk Management (Medical Wellness Sector)Curaleaf 2019 - 2020New York, New York, UsDirected and executed the HR strategy to support the high and fast paced growth, expansion and change of this public medical/wellness start up business across all channels of manufacturing, processing, production, retail, and corporate groups. Reported to the Regional President and led the daily operation supporting employee engagement, talent acquisition and D&I, performance and talent management, strategic planning, corporate communications, and compliance. • Metamorphosed the corporate and field organizations improving employee engagement by 24%, retention by 12%, and driving overall employee satisfaction to 75%• Modernized and launched new online learning platform delivering core skills, supervisory and leadership training to over 600 employees achieving 100% participation rate and elevating capabilities transforming work productivity and efficiencies• Built diversity and inclusion strategy and practices through leadership ownership, support and messaging yielding improved candidate selection, 18% decrease in diverse employee turnover, 44% decrease in time to fill, and achieving a 93% diverse workforce representation across the entire organization• Initiated change management from PEO to internal corporate systems generating $1M in G&A savings• Expanded workforce from 300 to 600 employees -
Divisional Sr Director/Vp Human Resources Us Licensed StoresStarbucks 2006 - 2019Seattle, Wa, UsStrategically guided & led 3 Divisions with an annual revenue of $3B, 19 Senior leaders in 31 states/3K stores/30K employees, 18 countries/1500 stores/15K employees in LATAM driving business results, employee engagement, & guest experience. Led geographically dispersed teams of global leaders in the United States, Latin America & the Caribbean. Drove all HR strategies across corporate business functions of supply chain, operations, finance, store development, business development, construction, facilities, design, & marketing. • Leveraged market & business analytics to drive employee diversity exceeding target by 22%.• Identified high potential talent, created succession plans to grow them into positions of greater responsibilities, achieving 10% of key talent promoted to next level role within 1 year.• Established annual budgets for department, tracked & measured results & made allocation decisions in partnership with finance & senior leaders slashing expenses by $2M.• Designed retention strategies that reduced turnover by 8% & increased engagement by 19%. • Received Spirit of Starbucks Award for delivering transformative business results, $1B in revenue, through influence and relationship with key Franchisee (HMS Host).• Developed & implemented new field HR generalist structure supporting US franchise businesses which led to new HR support model increasing revenue by 6%.• Cultivated a career development program for key positions increasing company's future leader pool by 25%.OTHER LEADERSHIP ROLES HELD:Divisional Sr Director/VP of HR US Licensed Stores – Latin America, Caribbean Regions/Brazil Divisional Sr Director/VP of HR US Retail Company Stores Regional Director of HR and L&D for Latin America / Caribbean / Mexico & Florida RegionRegional Director of HR, L&D, and Operations Latin America / Caribbean / Mexico Regional Director of HR and L&D – LATAM / Caribbean / Mexico -
Regional Director Human Resources And Learning & Development – Latam / Caribbean / MexicoBurger King 1994 - 2006Miami, Fl, UsDelivered overall strategic HR and business leadership for 23 countries (750 restaurants / 25K employees), managing corporate offices in Miami, Puerto Rico, Mexico, Argentina, Brazil, HR and Training teams with 16 employees, 50 company restaurants, 2500 restaurant employees, 50 corporate / field employees in Mexico City.• Led organizational change and talent management design across all company EMEA markets improving retention and engagement by 32%.• Served as key member of executive team taking brand into Brazil and supporting business through IPO due diligence process.• Spearheaded first ever HR Forum in Quick Service Restaurant industry for region Franchisees to align and elevate HR practices. All 23 CEOs attended.• Established effective performance management system including ongoing feedback and linking performance to rewards, pay programs and practices leading to earning Top 10 Best Places to Work ranking 6 years in a row.• Led establishment of leadership effectiveness / talent development team focused on building leadership capability and ensuring calibrated pipeline of talent ready to meet company’s performance and high growth objectives.
Mercedes Noah, Ms-Hrm, Ms-Psy Education Details
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Albizu University - Miami CampusPsychology -
Nova Southeastern UniversityHuman Resources Management
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University Of MiamiPhilosophy And English
Frequently Asked Questions about Mercedes Noah, Ms-Hrm, Ms-Psy
What company does Mercedes Noah, Ms-Hrm, Ms-Psy work for?
Mercedes Noah, Ms-Hrm, Ms-Psy works for Ten Thousand Coffees
What is Mercedes Noah, Ms-Hrm, Ms-Psy's role at the current company?
Mercedes Noah, Ms-Hrm, Ms-Psy's current role is Head of People (SaaS Sector-B2B).
What is Mercedes Noah, Ms-Hrm, Ms-Psy's email address?
Mercedes Noah, Ms-Hrm, Ms-Psy's email address is co****@****hoo.com
What schools did Mercedes Noah, Ms-Hrm, Ms-Psy attend?
Mercedes Noah, Ms-Hrm, Ms-Psy attended Albizu University - Miami Campus, Nova Southeastern University, University Of Miami.
Who are Mercedes Noah, Ms-Hrm, Ms-Psy's colleagues?
Mercedes Noah, Ms-Hrm, Ms-Psy's colleagues are Alice Kryzan, Fleur Almeida, Nitai Ben-Shach, Aditya Raj Agrawal, Keaton Siple, Chuan P Tran, June Tang.
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