Meredith Wilson Email & Phone Number

O'Fallon, Il, Us

St Louis, Missouri, United States

St Louis, Missouri, United States

Honolulu, Hawaii, United States

Supported all administrative functions for the largest non-profit food rescue program in the state of Hawaii. Reported directly to Operations Manager and served as liaison between donors and recipient agencies. Assisted Executive Director with vital Accounts Payable & Receivable management.-Spearheaded project to digitize organization’s 23-years’ worth of internal files-Facilitated the receiving and dispatching of over 961 pounds of donated food while at the main office location-Procured necessary and tactful supplies for staff via authorized vendors-Collaborated with Marketing Manager to update and edit company’s website on the WordPress platform

Managed and prepared all arrangements between the largest hotel in the Hilton hotel brand and customer prior to and during their event. Coordinated logistics, billing, and client satisfaction resulting in additional revenue and repeat business.-Demonstrated comprehensive knowledge of property including 2,860 guest rooms across 5 different towers and 150,000 square feet of meeting space-Handled multiple priorities including executing over 100 sales contracts each year, servicing well over 12,000 guests-Forecasted performance revenue, invoicing, collecting payments, and organizing charges to master accounts-September 2019 Team Member of the Month for exemplary job performance and community involvement

Doubletree By Hilton Alana Waikiki-Honolulu, Hi

Optimized sales and ensured staffing levels met demand. Managed food and beverage, meeting space, vendor services, and billing procedures. Created detailed Banquet Event Orders, facilitated the overall quality of conference operations, and evaluated guest satisfaction.-Conducted site inspections of hotel’s guest rooms and 5,000 square feet of function space-Created social media posts to promote specials, holidays, and overall property experience-Solved problems quickly and independently-Negotiated pricing and terms based on client budgets including a 4-day association meeting generating over $50,000 in revenue

St. Louis Union Station Hotel, Curio Collection By Hilton

Organized group events for a convention hotel servicing thousands of daily guests. Effectively communicated to all hotel departments. Produced and distributed event orders, revisions, and transportation requests to operations. Proof-read correspondence before presentation and ensured accuracy of rooming lists. Inspected, set, and maintained meeting and related guest rooms. -Performed administrative functions including answering and routing phone calls, maintaining department files, and preparing daily documentation and signage-Created purchase orders in accordance with departmental budgetary constraints-Compiled information about property’s historical significance, specific parameters of the 110,000 square feet of convention space, and pricing for room rentals and menus

Embassy Suites-Downtown St. Louis

Provided reception services for guests contributing to overall experience from check-in to checkout. Completed audits as required. Achieved positive outcomes from guests whose queries were handled in a timely, efficient, and friendly manner. Exhibited insight of hotel room categories, rates, and promotions. Maximized room occupancy through up-selling.-Prepared room assignments based on preferences and brand loyalty tiers-Relayed requests to valet, housekeeping, engineering, and bell services-Maintained market stock and processed all transactions via cash, credit card, or room charges-November 2015 Employee of the Month based on customer feedback and managerial observation

Marriott Residence Inn Charlotte Southpark-Charlotte, Nc

Greeted and registered guests while delivering outstanding service and financial profitability. Displayed a thorough knowledge of hotel product and local area. -Facilitated beverage sales and service at hotel’s evening reception-Secured all hotel market sales through a point-of-sale system and strategized purchasing alongside Assistant General Manager

Carowinds Amusement Park--Charlotte, Nc

Charlotte, Nc

-Assisted with customer transactions with full knowledge of sales floor-Directed guests throughout the store and provided style advice-Maintained a clean work space-Interacted with other associates in order to quickly and efficiently open and close store

Holland America Cruise Line

ms Statendam & ms Oosterdam-Performed as lead vocalist for ship's show band at pool, showroom, and special events-Interacted with guests to ensure memorable guest experiences-Served as a traffic director for all passenger safety drills, aligning with corporate regulations and improving leadership skills