Michael Queen Email & Phone Number

Austin, Tx, Us

San Marcos, Tx, Us

Remote

Proctored one subsequent Pixel Academy cohort, mentoring six entry level developers to client projects and gain SFCC certification.Analyzed site data to create actionable items to improve performance as part of a site speed audit.Implement ADA compliant front-end features through template restructuring, SCSS, and jQuery.Placed on multiple projects simultaneously, leveraged Agile methods, clear concise communication with technical and non-technical stakeholders to deliver on-time code that meets client requirements.Handled client hand-offs from site genesis to SFRA via dealing with urgent hotfix tasks required for launch of the site.

Developed websites for B2C e-commerce sites in Salesforce Commerce Cloud.Implemented ADA compliant front-end features through template control and SASS.Contributed on project-based teams utilizing Agile software development.

Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.Estimate, prioritize, plan and coordinate testing activities.Perform thorough regression testing when bugs are resolved.Liaise with internal teams of developers and product managers to identify system requirements.Develop and apply testing processes for new and existing products to meet client needs.

Austin, Texas Area

Oversaw system software installation and customization for Windows/Linux systems on the TIERs project for the state of Texas’s HHSC division Researched/assisted with shifting the scope of TIER's to automation by using Anisble Automation Tool Insured system was secured and within information assurance compliance standards Updated/Created 300 virtual machines through VMware Updated various system processes through Linux

Assisted over 25,000 domestic/international customers to troubleshoot wireless networks remotely Conducted/instructed Tier 1.5 troubleshooting Supported Windows, Android, Mac OS/IOS, and other third party devices Provided excellent technical customer service

Austin, Texas

• Supervise, install, configure, and operate Nodal networks in the garrison and in the field environment.• Perform field-level maintenance on IP-based electronic nodal systems, network control centers, network management facilities, and associated multiplexing and subscriber interface equipment.• Program and troubleshoot associated encryption and Communications Security (COMSEC) devices.• Perform network management functions in support of maintaining, troubleshooting, and reconfiguring nodal assets as needed in support of operational requirements.• Maintains over $30,000 in bench stock and spare parts.

Bachelor Of Technology - Btech, Computer And Information Systems Security/Information Assurance

Computer Information Systems, Computer And Information Systems Security/Information Assurance

Activities and Societies: Association of Information Technology Professionals Related Coursework: System Analysis & Design - BI Solution.