Responsible for: Analysis and research of client data, for the execution and review of quality assurance, and for implementation of the Symmetry and Impact Pro products; production of documentation and standards for implementation; maintenance of the programs and processes to perform the quality assurance process.

Analyze, specify, design, document, test and deliver business systems and Information System process solutions to meet business requirements; establish and promote a work environment that supports the Quality Policy and Quality System; assure that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy; manage systems development or process improvement projects by applying basic project management methodology; resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions; create and provide quality training material for user assistance and system usage; guide implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations; work closely with the development team (internal and external) to assure a timely solution according to the specifications and implementation of business needs; assure quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IS quality processes guide implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations; utilize information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements; define and re-engineer business systems or Information System processes by using appropriate methods and tools and partnering with process owners to understand requirements. Systems supported: EDI and SAP.

DataFuse and PinPoint Implementation Project – Research, analysis, data mapping and implementation of a serviced product, which will provide data cleansing, standardization, matching, and data mining on data sources processed through the software. (Budgeting issues ended contract early)

Research, analysis, development, enhancement, maintenance and testing of the Defaulted Loan Processing and Enterprise Database for a non-profit, federally funded student loan guarantor that insures private lenders against the risk of defaulted college loans. • Agile Methodology - Participated on a team to develop new methods to handle changing business needs. With cross functional participants, worked in 2-week sprints to improve systems to meet clients’ needs involving upgrades, enhancements, hardware and operating systems. • Solutions Delivery Process - Applied knowledge of processes and business flows covering business and software maintenance, technical infrastructure and commercial software; created related documentation and diagrams. Projects are now completed on time with measurable deliverables and milestones.• System Development Life Cycle Redesign - Worked with senior management to research, design and assemble flow diagrams to develop and maintain default loan processing enterprise systems for end users.• Business Process Management Team - Selected to contribute technical and programming experience. Worked out best practices for Agile processes, including how to assemble teams and work simultaneously to reach goals. Contributed to a programmer’s user guide using flowcharts and technical writing. Received a company award for valuable contribution.

Enhancement, testing, maintenance of new and renovated stores batch and on-line applications. • Created technical specifications, modified new programs, procedures, copybooks, and job, and generated supporting documentation.

Enhancement, testing, and maintenance of the FRIAG Alert System. • Created technical specifications, added new alert message types, created new programs, procedures, copybooks, and job, and generated supporting documentation, following the established production development life cycle.

Analyzed, designed, tested, implemented, and supported enhancements for the Phase 3 Investment Banking System, which included Investment Portfolio, General Ledger, Order Entry, Dividend, and Asset Management subsystems. Other responsibilities include staff mentoring and training, building of interfaces for transmission and reception of data, data conversion, assistance in compiling business specifications, and customization of software for clients.

Responsible for analysis, design, testing, implementation, and support of enhancements to various subsystems of the Custody Management and Global Cash Availability systems. Enhancements made using COBOL II, DB2/SQL, and CICS on an IBM mainframe. • Created written technical specifications and system test plans for enhancements in Microsoft Word.

Responsible for the analysis, design, development, enhancement, testing, implementation and support of internal applications using the current IS methodology. Performed project leadership, consulting, staff mentoring, systems and customer request analyses.