Michael Cates Email & Phone Number

Rogers, Ar

• Responsible for delivery of key Customer Service metrics and execution of Supply Chain strategy across all Personal care categories within the $2 billion Walmart Sector. • Lead a team of 13 direct reports composed of Order Management, Customer Service Support, Demand Planning, Event Supply Management and Supply Chain Strategy.• Member of a Walmart Community Share Group which meets once a month to discuss priority Walmart initiatives.• Directly responsible for inventory management by ensuring alignment and optimization of inventory by customer.• Highly involved in forecasting process improvements specific to Walmart including Integrated Business Planning pilot and customer specific S&OP process. • Coordinated lead time reduction project on Personal Care and Dry Grocery in 2009 – cited as ‘best in class’.• Responsible for moving Unilever from a “transactional” partner to “synchronized”. • Presented ‘best in class’ initiatives at several Walmart Supplier Conferences around MABD and Replenishment Inventory Optimization Tool.• Created and implemented, ‘INCHES’ across personal care team. Supported the “live service and drive growth” mentality.