Michael Cavin Email & Phone Number

Hello. My name is Michael Benjamin Cavin. I have had several years in the Technology Industry supporting, managing, and developing relationships with clients. I have 2 years in technical customer support for loyalty programs, and point of sale systems. From there I moved into an Implementation Manager role for another 2 years. This role entailed working with multiple internal and external departments to design and develop a loyalty program. Including mobile app design, mobile pay functionality, offer set up(from local site offers to national vendors), API communication between websites, apps and payment systems, as well as customer support setup for program.I am currently a Senior Customer Success Relationship Manager. I work with clients to ensure that their grant programs. These programs are for people in need of financial assistance for education, medical, financial hardship, or disaster relief. In this role I maintain and update any changes, issues or overall client needs. Involved is changing workflows, building new programs, creating custom forms, and setting up emergency disaster relief programs.I have always had a strong work ethic and have been a great team player with the ability to work with multiple teams to get the job done. I am a quick study and I always ask a question if I am laking knowledge in any certain area. I am also never afraid to ask for help. As the expression goes, "It takes a village", which I have always found to be true.Specialties:Attention to detailExcellent verbal and written communicationAbility to quickly learn and adapt as neededOrganize and Track all details regarding programs/tasks in playKeep calm and can do attitude(one step at a time, just keep swimming!)Can Manage and work with multiple teams across multiple platforms

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  University Of Phoenix

  Business Administration And Management, General