Michael Cook Email & Phone Number

Roseville, California

Roseville, California

Managed and guided software development teams that designed, built and integrated commercial Pharmacy Information System. Using Microsoft .NET and SQL Server, our software automated the pharmacy workflow (patient intake, order entry, dispensing, administering, billing, etc.). Integrated with other Health Information Systems as Service Oriented Architecture (SOA) by developing a messaging interface service to send/receive data in industry standard Health Level Seven (HL7) format. Also developed messaging services for formats in X12 and NCPDP formats.• Led software development of products through complete software lifecycle, from requirements definition through deployment and maintenance.• Participated in sales presentations to present and demonstrate products and gather feedback from customers and propose solutions and design walkthroughs.• Extrapolated business requirements and anticipated customer needs in order to deliver common solutions to custom requests.• Excelled in a Rapid Application Development environment, delivering 2-4 major product releases per year.• Consistently improved the customer experience and customer satisfaction scores.• Developed API's so pharmacies could receive electronic prescriptions (ePrescribing) in NCPDP 10.6 format.• Developed and maintained a software distribution platform so product updates and database schema changes could easily be delivered over the internet and adopted in customers’ environments and data centers.• Implemented source code control with Team Foundation Server and automated builds with TFS Build Scripts.• Known as a team player with a strong work ethic. Nominated by employees and awarded “Star of the Quarter”.

Santa Rosa, California

Working closely with sales and customers, directed the software development of multiple products, from concept stage to product launch. Using Visual Studio, SQL Server and Access, developed industry leading software used by pharmacies and home infusion companies. Software products were sold and implemented across North America. • Created Windows based applications that streamlined the pharmacy workflow and improved patient safety.• Structured databases to handle large amounts of data and transactions to ensure high performance.• Designed and built a software distribution model so customers could download, license and update our software products through the company’s website.• Created hundreds of reports and designed a reporting and filtering engine.• Highly skilled in collaborating with partners and customers to achieve smooth and successful implementations.• Built and maintained company website using classic ASP and ASP.NET.• Exhibited a standard of code that was clear and concise and easy to maintain. • Implemented source code control with Visual SourceSafe.• Consistently recognized as a key contributor to the growth and profitability of the company.

November, California

Developed and implemented an enterprise customer relationship management software program using Visual Basic, Access and Crystal Reports. Worked with large and diverse departments to gather requirements, design and develop software used to track customer communication, orders, jobs and shipping information.• Developed data intensive CRM software using Visual Studio, Access and Crystal Reports.• Designed and tuned database to improve performance, minimize locks and conflicts. • Built software tools to transfer large customer data files from mainframe to company LAN.