Michael Cooper Email & Phone Number

San Diego, CA, US

San Diego, California, United States

-Managed Amazon Robotics Correction of Error (COE) Program. Implemented process improvements, including automation within the COE lifecycle workflow, resulting in a 56% faster turnaround (from 79 days to 43 days) and reducing program management overhead by over 20 hours annually through automating bar raiser selection and introduction processes. Crafted.

Remote

-Successfully completed a 165 site, > million-dollar VMware SD-WAN Program for 9 Banking companies. -Successfully completed ~ $500K VMware SD-WAN Project for an International Manufacturing Company. 59 sites spread across 22 different countries. -Successfully completed 50+ Infrastructure Telephony projects including but not limited to: Internet circuits.

Greater Boston Area

- Successfully managed complex large-scale data center migrations in Boston, New York, & Arizona with minimal customer downtime resulting in cost savings and increased control for INAP. Managed tracking of power, bandwidth, carrier footprint, assisted in customer migrations, rack space, network equipment, etc.- Led an initiative for Infrastructure.

San Ramon, CA

• Led cross-functional teams through project life cycle in infrastructure projects resulting in the successful completion of over 20 projects for clients including Stanford Children’s Health, First National Bank of.
• Managed complex large-scale corporate IT infrastructure projects in a client-facing role.
• Crafted project plan for all projects which included: Creating and defining project scope, roles and responsibilities, risk register, communication plan, timeline, and action items/change log.
• Managed and coordinated projects with vCom’s Account Managers, Implementation Engineers, customers, and vendors. Managed teams of up to 12.
• Ensure that all clients’ milestones and deliverables are met in a timely manner, including time sensitive moves, new products, and multi-carrier and/or multi product/service solutions. Properly set customer.
• As Project Manager (Example Project):o GardaWorld: Led the planning and implementation of installing Ethernet over Fiber MPLS, SD-WAN, SIP, WAN Interface Cards, Monitoring and Notification Probes, and managed a 3rd.

Quincy, MA

• Drove the high quality of completion of enterprise wide implementation projects for clients including: Domino’s (400 + locations), Pet Smart (1,200 + locations), LA Fitness (600+ locations), American Red Cross, (400 +.
• Provide project lifecycle leadership over all phases of enterprise wide IT implementations resulting in over 25 projects successfully completed.
• Promoted to project manager level II role to plan, schedule and execute all stages of enterprise system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines.
• Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms. Instilled shared accountability for achieving project milestones.
• Resolved numerous project issues including staffing shortages, scope creep, and user needs.
• As Project Manager (Example Project):o PetSmart: Led the planning and implementation of installing cable and DSL circuits at over 1,300 locations nationwide. SKILLS SUMMARY

Bachelor Of Science In Business Administration (Bsba), 2014

Education record