Michael Deluca Email & Phone Number

Souderton, Pennsylvania, United States

Conshohocken, Pennsylvania, United States

Reviews the initial loan submissions ensuring all necessary documentation is provided according to product guidelinesCoordinates with loan officers to retrieve needed documents if not all are providedIndexes the initial loan submission into the appropriate categoriesOrders VOEs, appraisals and tax transcripts for borrowersInvestigates suspicious looking.

Villanova, PA

Reviews the initial loan submission ensuring all necessary information is providedCoordinates with third party originators if not all required documents are submittedSubmits loan for underwriter review once all required documents are received Abides by bank guidelines to ensure compliance standards are met while reviewing and inputting all needed loan.

Process domestic collection paymentsReview bank compatibility restrictions on incoming payments Displays in-depth working knowledge of AS400 and FDR credit processing system.

Analyze and prioritize customer account documentationScan, categorize and save customer account documentation before routing Prepare daily report for management detailing department operationsTrain other associates on using in-house document management system.

Managed inbound inquiries for both current and delinquent accountsEducated customers in the proper management of their accountDisplayed thorough knowledge of products, disclosures and regulationsPerformed multiple tasks in a fast-paced environmentMaintained a professional demeanor while assisting often-irate customersSolved problems and offered team member.

Bachelor Of Science, Business Administration; Management And Marketing

Associate, Applied Science; Information Technology

Help Desk/Technical Support