Michael Erickson Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Collaborated on project with multiple different companies. Responsibilities varied depending on the project. Below I have listed the responsibilities during projects.Johnson Controls Inc. WorldwideWorldwide is an organization within JCI that creates and manages work orders for technicians anddispatchers. Problem resolution, application enhancements and architectural runway support are primaryfocuses with a theme of efficiency improvement.Responsibilities:• Collaborate on automating warranty creation for installed products based on product and contract details• Developed custom code solutions to eliminate duplicate installed products, ensuring data integrity• Implemented code to create missing covered products on contracts, enhancing data completeness• Created and implemented release plans the for designed enhancements• Average support ticket completion rate was 6 days, 12 % below JCI Worldwide average• Collaborated with business users and support teams to ensure solutions were customer-focused andvalue-maximizing United Airlines AviateAviate is a webservice that streamline the application process for United Airlines. Using Lightning WebComponents (LWCs), I created dynamic pages on both desktop and mobile devices that met or exceededADA compliance standards.Responsibilities:• Built and implemented LWCs that aided in hiring process, such as a LWC that allowed users to scheduleinterviews• Performed peer code reviews on team coding submission• Created coding solutions in both Apex and JavaScript• Collaborated with team to document Apex and JavaScript coding best practices• Collaborated and received feedback with team and stakeholders via agile ceremonies• Utilized version control via Git• Utilized package-based development to implement iterative and modular development• Managed the overall visual aesthetic of final custom pages