Michael Gabriel Email & Phone Number

Reviewing inventory levels to ensure optimal service levels and Days on Hand targets are met. As a result, YTD service levels are 96.2%, up from 90.4% in 2022.Successfully improving planning processes for raw sausage and co-man produced items. This included utilizing centralized planning tools and training/implementing new processes with scheduling team members. The process has been running smoothly since March 2023.Tracking inventory levels to pin-point potential risk/excess inventory… Show more Reviewing inventory levels to ensure optimal service levels and Days on Hand targets are met. As a result, YTD service levels are 96.2%, up from 90.4% in 2022.Successfully improving planning processes for raw sausage and co-man produced items. This included utilizing centralized planning tools and training/implementing new processes with scheduling team members. The process has been running smoothly since March 2023.Tracking inventory levels to pin-point potential risk/excess inventory while ensuring sufficient supply. Immediate inventory risk has been reduced by $190k and provided visibility in general.Maintaining cross-functional relationships with Sales, Customer Service, Scheduling, Inventory Control, Finance, Demand Planning and Logistics team members. Show less

Downers Grove, Illinois, United States

• Successfully mentored 4 Customer Service team members to support the day-to-day tasks and responsibilities.• Oversaw the analysis and testing of current processes and systems to support continuous improvement efforts connecting Customer Service and Regulatory & Compliance. • Planned and tracked shipment of products according to customer PO requirements. Total annual customer orders amounted to ~$240 million per year.• Coordinated transportation schedules as well as… Show more • Successfully mentored 4 Customer Service team members to support the day-to-day tasks and responsibilities.• Oversaw the analysis and testing of current processes and systems to support continuous improvement efforts connecting Customer Service and Regulatory & Compliance. • Planned and tracked shipment of products according to customer PO requirements. Total annual customer orders amounted to ~$240 million per year.• Coordinated transportation schedules as well as bookings with freight forwarders to ensure prompt and proper movement of shipments.• Interacted with customers for purchase order requirements, shipment documentation requirements, and provided resolution and execution to any issues concerning their orders.• Coordinated with the warehouse to ship international orders entered in SAP and provided any required customs clearance documents.• Monitored and analyzed customer sales activity and trends. Communicated with Planning and Finance as call outs arose. Show less

Achieved and exceeded sales targets by employing strategic sales techniques and persuasive communication.Led the supplier management process for key suppliers, demonstrating responsibility and effective leadership.Planned and managed inventory of sports nutrition products in QuickBooks to support sales demand.Developed demand forecasts based on the analysis of historical sales trends.Showcased adeptness in cultivating impactful supplier relationships, contributing to the… Show more Achieved and exceeded sales targets by employing strategic sales techniques and persuasive communication.Led the supplier management process for key suppliers, demonstrating responsibility and effective leadership.Planned and managed inventory of sports nutrition products in QuickBooks to support sales demand.Developed demand forecasts based on the analysis of historical sales trends.Showcased adeptness in cultivating impactful supplier relationships, contributing to the establishment of strong partnerships for enhanced sales performance.Produced supply management reports on customer needs, problems, interests, competitive activities, and analysis for product inventory expansion.Provided new and existing customers individualized performance reports to meet and exceed sales objectives.Demonstrated proficiency in successful negotiation to secure favorable terms and agreements, contributing to successful sales outcomes. Show less

Reviewed and analyzed detailed fraud detection information from various sources that provide suspect or unusual credit card activity requiring research and follow-up with customers via phone, email, and text.Provided prompt and appropriate action on identified suspected transactions to prevent potential losses.Tracked monthly loss avoidance reporting and executions for senior management.Collaborated with management on policy and procedures updates for better customer experience.

Managed facility operations and ensured department staffing levels were within company guidelines.Created budgets for sales, expenses, and wages and monitored club indexing, making sure budgeted numbers are achieved.Ensured all opening and closing procedures were followed, including communicating with opening and closing managers to ensure a smooth transition from day to night operations, discussing merchandising opportunities and directions, scheduling concerns, additional resources… Show more Managed facility operations and ensured department staffing levels were within company guidelines.Created budgets for sales, expenses, and wages and monitored club indexing, making sure budgeted numbers are achieved.Ensured all opening and closing procedures were followed, including communicating with opening and closing managers to ensure a smooth transition from day to night operations, discussing merchandising opportunities and directions, scheduling concerns, additional resources needed, any issues needing to be escalated, and any special opening or closing instructions.Drove sales in assigned areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.Provided supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and ensuring diversity awareness. Show less

Assisted management with the supervision of associates by assigning duties to associates.Communicated and supported membership by providing information on membership types and benefits to current and prospective members; processed memberships, upgrades, and credit accounts; participated in sales and marketing events; strived to meet membership goals.Participated in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Provided direction and guidance to… Show more Assisted management with the supervision of associates by assigning duties to associates.Communicated and supported membership by providing information on membership types and benefits to current and prospective members; processed memberships, upgrades, and credit accounts; participated in sales and marketing events; strived to meet membership goals.Participated in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates.Provided direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines. Show less