Michael Hung Email & Phone Number

Mountain View, California, Us

Build out operational and financial reporting controls for Intuit money movement flows for its various products and services.

San Diego, Ca, Us

Driving user access setup, UAT, executive updates, and cutover planning for a Microsoft Dynamics 365 ERP implementation for a public high tech manufacturing company.

San Jose, California, Us

Established Roku’s enterprise risk management (ERM) program. Created and executed against Roku’s first annual internal audit operations plan. Identified over $6M in annual savings from Roku’s first operations audit using data analytics (SQL) to identify control gaps around refunds, entitlements, chargebacks, and user fraud.

San Jose, Ca, Us

Lead operational audits requiring extensive use of data analytics including, scoping, fieldwork, and reporting.● Shipping Label Program - Identified control improvements preventing over $ 2 million in unbilled labels. (Spot Award)● Data Deletion - Identified almost 11 million unprocessed user deletion requests and 93 million dormant users that were not deleted in accordance with eBay’s data management policy.● Buyer Risk - Identified significant control gaps related to manual overrides of automated buyer risk checkout controls driving increased financial losses from buyer fraud.

San Jose, Ca, Us

Perform enterprise risk assessments, identify top risks, and provide senior executives improved insight into eBay’s top risks and mitigation plans enabling them to make better business decisions. Provide data analytics support to operational audits. ● Buyer Risk - Identified 13K inappropriate customer support agent overrides of system enforced buyer checkout blocks over six months enabling fraudsters to purchase goods causing significant financial losses.● Seller Payouts - Identified 19K seller payouts totaling $ 20M that should have been blocked based on seller risk flags.● SOX Journal Entry Automation - Built Alteryx workflow to automate the ingestion and validation of global journal entry activity to support SOX sample selection and testing.

San Jose, Ca, Us

Perform enterprise risk assessments, identify top risks, and provide senior executives improved insight into eBay’s top risks and mitigation plans enabling them to make better business decisions. Manage various Finance and Accounting programs including corporate PayPal accounts and third-party marketing audits.ERM Activities● Instrumental in re-establishing enterprise risk management program at eBay after PayPal split. (Received 2016-Q4 CAO Award)- Data Sharing Strategy – Active participant on cross functional team including Strategy, Marketing, Legal, and Product on developing eBay’s first data sharing strategy and principles. ● Key Risk Indicators (KRIs) – developed KRIs for eBay’s top enterprise risks enabling objective quantitative measurement on risk levels.● Risk Impact Framework – developed company wide risk rating impact matrix enabling clear and consistent communication of control and regulatory issues to senior executives.Compliance Activities● PayPal Accounts - Overhauled eBay's corporate PayPal account management processes (>250 Accounts/>$100 Million Cash) including: account requests, account tracking, account balance monitoring for cash optimization. (Spot Award)● Global Close Dashboards - Implemented global close metric and analysis dashboards providing senior finance leadership global daily insights into the global status of close and account reconciliation tasks using Blackline data.

San Jose, Ca, Us

Perform risk assessments and manage all phases of internal audit activities including scoping, fieldwork, and reporting issues to executive management.● eBay Money Back Guarantee - Identified process improvements enabling over $ 5M in annual savings on claims program with over $ 130M in net payouts. ● 3rd Party Display Advertising - Identified excessive free promotions being granted to advertisers causing up to $2M in lose potential revenue.● Global Shipping Program – Identified control gaps causing over $ 1 million in financial leakage in a critical program for driving eBay Marketplace’s revenue growth through cross border trade.● StubHub Top Seller Program – Identified $ 1.3 million in unauthorized seller fee reductions and cash back payments.

Menlo Park, California, Us

Manage day-to-day project execution activities with direct accountability for budgeting, billing, and maintaining client relationships. Implemented and maintained SOX compliance programs for clients in multiple industries including two pre-IPO software companies. Served clients in various industries including Salesforce, Genentech, NetSuite, US Airways, Amkor Technology, VeriFone, Netgear, DemandTec, RHI, Macromedia, Calix Networks, and Coremark.● Facilitated system selection and global implementation of an electronic close checklist and reconciliation software tool for a $1 billion (in revenue) software company with. Identified policy and process improvements and developed the reconciliation software tool project implementation plan that allowed the organization to eliminate hundreds of hours from their global financial close process. ● Developed the Small Business Administration (SBA) reporting process and performance metrics for a major U.S. airline allowing the airline to file their annual report with the federal government on time and avoid potential financial penalties.● Developed and implemented global finance policies and procedures for a Fortune 1000 international semiconductor company.● Successfully led two international Sarbanes Oxley engagements in excess of $ 1 million in annual professional fees involving coordination of project teams from up to 6 countries for each engagement.

Menlo Park, California, Us

Served as the lead engagement manager on multiple Sarbanes-Oxley and Internal Audit projects for clients throughout the bay area.

Menlo Park, California, Us

Served as the lead engagement manager on a Fortune 1000 semiconductor company. Managed a multi-national Sarbanes Oxley compliance project involving work in 6 countries with over 30 consultants during its initial year of compliance.

Menlo Park, California, Us

Provided services for clients across various industries include MBNA, Rite Aid Corporation, CDI Corporation, Foamex International, Sallie Mae, Exelon, Berwind, and Airgas Corporation

Performed project planning, execution, and evaluated staff consultants. Assist managers with project budgeting, billing, and maintaining client relationships. Served clients in various industries that included but are not limited to MBNA, Sallie Mae, Exelon, Rite Aid, CDI Corporation, Agricredit, Airgas, and Inrange Technologies.

Bachelor Of Science, Accounting

Bachelor Of Science, Accounting