Manager, Network Operations
CurrentDirectly manage a staff of 13 Operators and Supervisors + co-manage a staff of over 120 while overseeing day-to-day operations for 22 full-time and 46 part-time Regional Sports Networks. Liaise with corporate clients, regional programmers and internal partners to ensure correct delivery of materials, minimize down time and outages across 70-120+ Live events daily. Strategize with corporate and internal partners and third-party vendors to modernize Master Control Operations to SMPTE 2110 and Linear Distribution to HEVC during 5G transition and C-band repack. Maintain conditional access of distribution market switching for over 3000 RSN affiliates as well as non-linear fiber hand-offs to internal partners. Create, deploy and update training materials and curriculum for onboarding of new hires and internal promotions. Create tools and streamline communications and workflow processes to maximize efficiency and improve operational focus- making day-to-day operational objectives understandable and actionable for Operations teams and third-party vendors.