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@beachbody.com
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4 phones found area 323 and 415
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LinkedIn matched
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Michael Kramer is listed as Senior Analyst, Workforce Management -Customer Service,Vendor Management,Customer Service Leadership based in Hawthorne, California, United States. AeroLeads shows a work email signal at beachbody.com, phone signal with area code 323, 415, and a matched LinkedIn profile for Michael Kramer.
Michael Kramer previously worked as Senior Analyst, Workforce Management at Beachbody and Analyst, Process and Controls - Workforce Management at Beachbody. Michael Kramer studied at Cosumnes River College.
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AeroLeads found 1 current-domain work email signal for Michael Kramer. Compare company email patterns before reaching out.
At Beachbody, my focus as a Senior Analyst in Workforce Management revolves around enhancing systems and processes for better efficiency and service delivery. With a proven track record in agent onboarding, functional area mapping, and FTE reporting, I have become an integral part of driving operational excellence. This includes rigorous invoice review and processing that safeguards our financial health.My role demands a keen attention to detail—vital in forecasting service levels and in maintaining a secure environment through meticulous access controls and compliance partnerships. Our team's collaborative efforts have led to noticeable improvements in customer service, manifesting my commitment to optimizing service and reducing organizational risks. Through a blend of social networking and new media skills, I support our mission to deliver exceptional customer experiences.
Listed skills include Radio, Broadcast, Sound, Radio Broadcasting, and 23 others.
A career timeline built from the work history available for this profile.
El Segundo, California, United States
• Agent system access and controls• Onboarding new hires from HRIS input to access and troubleshooting logins• Agent functional area mapping• FTE Reporting• Short-term previews of expected service levels• Customer Service Department invoice review, tracking and processing• Reporting
El Segundo, Ca
• Identify needed access for agents, trainers and leaders in each of the CES customer management platforms.• Approve Track and monitor access to ensure agents are in correct roles in each of the systems.• Partner with VP Technology Risk and Compliance to monitor access, on/off-boarding. Approve, track and monitor user IDs• Leverage reporting and Quality team to monitor agent behavior and make recommendations to protect revenue. • Conduct monthly and if necessary, monthly reviews and meet with CES Management to drive improvement and accountability.• Manage and store all CES vendor contracts, tracking key expiration dates and inform Sr. Director of Partner Management and VP of Service Delivery and support of required action.• Ensure all required documentation is filled on a timely manner, partnering with Legal, Technology and Security and Risk Compliance.• Regularly review contracts against changing business needs to assist Sr. Dir and VP in identifying potential contract change requirements.
Greater Los Angeles Area
Complied music playlists and created demos for retail audio program service providers. Clients included Convergent Media Systems and 11 Giraffes.
Greater Los Angeles Area
Responsible for research, selecting and scheduling play lists for various venues including CVS, Staples, Boston Logan International Airport and Cleveland Hopkins International Airport. Pyramid was based in Boston. I worked out of the LA office.
Progressive talk station in Sacramento. Handled production, programming and day to day operation while commuting from San Francisco. Built format from the ground up. Ratings were the highest the station had seen since 1980 when I left.
San Francisco Bay Area
Conducted weekly music calls to client radio stations. Reviewed Selector databases for clients. Worked from home in San Francisco
San Francisco Bay Area
Researched, selected and scheduled music for several major-market quality stations for a broadband Internet radio network based in San Francisco. Formats included: Classic Rock, Classic Hits, AAA, Modern AC, Classic Alternative and Classical Mainstream Urban, Urban AC, Urban Oldies, Hip-Hop, Mainstream CHR, AC, Smooth Jazz and Oldies. Reported to Steve Rivers, Steve Wyrostock and Sean Demery
San Francisco Bay Area
Assisted PD with strategy, details and support. Helped implement research, interviewed air-talent, scheduled air-talent and board-ops, scheduled music, worked with the record community and helped launch a new 80's format in half a day's notice.
Helped generate program logs for KVIE Cable 7. Timed shows and set up tapes for recording. Worked with Protrack programming and underwriting scheduler. Filled-in for operations in Master Control for main broadcast channel 6.This was part-time
Worked with Program DirectorScheduled music, Worked with record labels, Assited in promotions, Handled air staff scheduling Filled in on air. Staffed and maintained a call-out research department.
Worked Part-time as weekend and fill-in air personality. Promoted to full time in November 1996
Hired and supervised a staff for political market research call center.
Engineered morning show with the "Steamer" Bud Furillo and later Man Mountain Murphy. Hosted a public affairs show.
Part-time
Quick answers generated from the profile data available on this page.
Michael Kramer is listed as Senior Analyst, Workforce Management -Customer Service,Vendor Management,Customer Service Leadership.
AeroLeads has found 1 work email signal at @beachbody.com for Michael Kramer.
AeroLeads has found 4 phone signal(s) with area code 323, 415 for Michael Kramer.
Michael Kramer is based in Hawthorne, California, United States.
Michael Kramer has worked for Beachbody, Professional Broadcast Music Consultant, Pyramid Radio, Inc, Ksac, Sacramento, and Steve Rivers Power Media.
You can use AeroLeads to view verified contact signals for Michael Kramer, including work email, phone, and LinkedIn data when available.
Michael Kramer studied at Cosumnes River College.
Michael Kramer is listed with skills including Radio, Broadcast, Sound, Radio Broadcasting, Social Media, Music, Marketing, and Entertainment.
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