Michael Mclaughlin, Mba Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

• Educate customers and partners on the technical and strategic advantages of HPEs data storage portfolio.• Serve as the technical expert in the pre-sales qualifications process.• Responsible for architecting data storage solutions to meet various needs of commercial and enterprise customers.

Chicago, Il

• Provide professional services focused on the installation, configuration, and upgrading of enterprise storage and server systems throughout North America.• Learn, implement, and perform customer training on the best practices for various storage products and their integration with virtualization and networking platforms. • Assess the technical readiness of external customers for professional service engagements, coordinate the proper internal resources for projects, and quickly resolve issues could that comprise the planned execution of projects.• Serve as company-wide technical lead for key storage vendor relationship; writing SOPs for common services, technical requirements for different project types, and talking points for product demonstration.• Write Statements of Work for new business opportunities and build Professional Service SKUs that outline components of work, length of each phase, and appropriate pricing.

● Managed the North American storage infrastructure for a top 25 global law firm, oversaw all storage-related projects, and ensured the day-to-day functionality of the environment. ● Served as primary technical storage resource in the planning and execution of all data migrations, new application deployments, and company-wide disaster recovery plans. ● Handled the technical relationships with storage vendors, evaluated new solutions as proposed by technology partners, and assisted in aligning long-term technology goals with immediate needs of the environment.

Northbrook, Il

● Supported and maintained Allstate’s entire storage infrastructure from within the Network Operations Center and fulfilled the storage and data protection requirements of internal clients and projects.● Worked with infrastructure architects and technical representatives from assorted business units to ensure that data storage expectations were being understood, documented and met.● Lead evaluations of what infrastructure resources would be needed to meet service levels and modified configurations for optimal performance.

● Managed the storage infrastructure of a of Fortune 50 Healthcare Company as part of a team in IBM's Global Technology Services division. ● Designed, researched, and implemented storage solutions, migrations, and decommissions in managed serviced environment in addition to coordinating problem resolution efforts.

● Provided PC support to Iron Mountain Employees and trained new Service Center Agents in all role-related technical skill sets.● Identified previously unknown IT issues, documented their nature, established resolution process, and distributed all relevant information to upper management.

Master Of Business Administration (Mba)

Bachelor’S Degree, Business Administration And Management, General