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Michael Messenger Email & Phone Number
Business Intelligence Analyst
at
Shawbrook
1 work email found
@shawbrook.co.uk
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Intelligence Analyst
Location
Romford, England, United Kingdom
Company size
Who is Michael Messenger? Overview
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Quick answer
Michael Messenger is listed as Business Intelligence Analyst at Shawbrook, a company with 1207 employees, based in Romford, England, United Kingdom. AeroLeads shows a work email signal at shawbrook.co.uk and a matched LinkedIn profile for Michael Messenger.
Michael Messenger previously worked as MI & Peformance Insights at Shawbrook Bank and Resource Planning Analyst at Bupa Home Healthcare. Michael Messenger studied at Hall Mead School.
Company email context
Email format at Shawbrook
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{first}.{last}@shawbrook.co.uk
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AeroLeads found 1 current-domain work email signal for Michael Messenger. Compare company email patterns before reaching out.
Profile bio
About Michael Messenger
A highly energetic, motivated and hardworking individual who has a successful and consistent track record of delivering results, possessing an extensive knowledge of business insights, performance analytics, workforce planning and resource management.Demonstrated ability to work well in a team environment and on my own initiative to ensure targets and deadlines are met. Outstanding Relationship skills at all levels, first class communication and organisational skills with the will and determination needed to succeed.Twelve Years combined experience working in banking for Lloyds Banking Group and Shawbrook Bank managing performance, resource & capacity planning, forecasting & scheduling, employee management, employee engagement, customer service and complaint handling.Cross brand/site performance analytics and resource & capacity planning for Halifax, Bank of Scotland, TMB, Lloyds and C&G Brands.I have a great deal of experience using a variety of WFM applications most notably, IEX Totalview, EwFM & Calabrio. As well as Microsoft applications such as Excel, PowerBI, SQL, Word, PowerPoint and Access.
Listed skills include Resource Management, Microsoft Excel, Workforce Planning, Data Analysis, and 12 others.
Current workplace
Michael Messenger's current company
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Shawbrook
4 roles
Michael Messenger work experience
A career timeline built from the work history available for this profile.
Mi & Peformance Insights
Current- Maintain the integrity of the MI Process with detailed review and data cleansing to ensure all data and reports are accurate, current, complete and consistent.
- Review processes, suggest and implement improvements and solutions.
- Provide general advice and analysis to internal business customers and develop overall business knowledge to facilitate this function
- Holiday Management and Shift optimisation for the Consumer Division.
- Ensure reports are completed within the specified requirements and the agreed SLAs and ensure the requestor understands any limitations
- Prioritisation of regular and ad hoc reporting to satisfy external and internal customers
May 2017 - Present
Resource Planning Analyst
- Create, agree, release and optimise rolling schedules for the care of patients across multiple geographic regions, therapies and service lines.
- Building and releasing a weekly view consisting of 5 weeks of shifts and 2 weeks of patient visit schedules for each nurse.
- Participate in the ongoing review of actual nurse activity against plan and looking into the causes of variances
- Creating a better work/life balance for nursing staff whilst still ensuring patient visit coverage.
- Balancing Holiday, Day Off Requests, Training and other shrinkages against staffing requirements
- Interpreting the best travel routes for fulfilling patient demand
Apr 2015 - Feb 2016
Operational Performance Analyst
- Job Role – Performance Analytics
- Accountable for delivery of Key Performance Indicators (Cash Collected, Conversion Rates, Average Call Handling Time, Payment Promises, Promises Kept
- Accountable for Service Level Agreements (Abandon Rate, Outbound Right Party Connects
- Balancing Inbound Telephony Resource Requirement against Outbound Right Party Connect Target
- Liaising daily with Planning and Real Time teams to challenge performance and ensure the right balance of resource across multiple brands.
- Ability to depict raw data and analyse trends to help improve efficiencies
Jun 2007 - Aug 2012
Team & coworkers
Colleagues at Shawbrook
Other employees you can reach at shawbrook.co.uk. View company contacts for 1207 employees →
SD
Steve Dickenson
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
JW
Jazz Wilkes
Colleague at ShawbrookHockley, England, United Kingdom, United Kingdom
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AP
Andrew Perry
Colleague at ShawbrookLincolnshire, England, United Kingdom, United Kingdom
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EB
Emma Brady
Colleague at ShawbrookManchester Area, United Kingdom, United Kingdom
View →
EF
Ella Fitzsimmons
Colleague at ShawbrookUnited Kingdom, United Kingdom
View →
CS
Chris Swanson
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
AP
Amitesh Priolkar
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
JD
James Davis
Colleague at ShawbrookGreater London, England, United Kingdom, United Kingdom
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MM
Maryam Majid
Colleague at ShawbrookUnited Kingdom, United Kingdom
View →
CP
Chris Phillips
Colleague at ShawbrookGreater Cardiff Area, United Kingdom
View →
Steve Dickenson
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
JW
Jazz Wilkes
Colleague at ShawbrookHockley, England, United Kingdom, United Kingdom
View →
AP
Andrew Perry
Colleague at ShawbrookLincolnshire, England, United Kingdom, United Kingdom
View →
EB
Emma Brady
Colleague at ShawbrookManchester Area, United Kingdom, United Kingdom
View →
EF
Ella Fitzsimmons
Colleague at ShawbrookUnited Kingdom, United Kingdom
View →
CS
Chris Swanson
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
AP
Amitesh Priolkar
Colleague at ShawbrookLondon, England, United Kingdom, United Kingdom
View →
JD
James Davis
Colleague at ShawbrookGreater London, England, United Kingdom, United Kingdom
View →
MM
Maryam Majid
Colleague at ShawbrookUnited Kingdom, United Kingdom
View →
CP
Chris Phillips
Colleague at ShawbrookGreater Cardiff Area, United Kingdom
View →
2 education records
Michael Messenger education
Education record
Hall Mead School
Education record
Engayne Primary School
FAQ
Frequently asked questions about Michael Messenger
Quick answers generated from the profile data available on this page.
What company does Michael Messenger work for?
Michael Messenger works for Shawbrook.
What is Michael Messenger's role at Shawbrook?
Michael Messenger is listed as Business Intelligence Analyst at Shawbrook.
What is Michael Messenger's email address?
AeroLeads has found 1 work email signal at @shawbrook.co.uk for Michael Messenger at Shawbrook.
Where is Michael Messenger based?
Michael Messenger is based in Romford, England, United Kingdom while working with Shawbrook.
What companies has Michael Messenger worked for?
Michael Messenger has worked for Shawbrook, Shawbrook Bank, Bupa Home Healthcare, and Lloyds Banking Group.
Who are Michael Messenger's colleagues at Shawbrook?
Michael Messenger's colleagues at Shawbrook include Steve Dickenson, Jazz Wilkes, Andrew Perry, Emma Brady, and Ella Fitzsimmons.
How can I contact Michael Messenger?
You can use AeroLeads to view verified contact signals for Michael Messenger at Shawbrook, including work email, phone, and LinkedIn data when available.
What schools did Michael Messenger attend?
Michael Messenger studied at Hall Mead School.
What skills is Michael Messenger known for?
Michael Messenger is listed with skills including Resource Management, Microsoft Excel, Workforce Planning, Data Analysis, Forecasting, Capacity Planning, Change Management, and Scheduling.
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