Michael Murphy Email & Phone Number

Chicago, IL, US

Chicago, Illinois, US

• Facilitated agile ceremonies and discovery sessions, effectively communicating with stakeholders at all levels of client organizations, including executive leadership to ensure clear alignment on business objectives.
• Advised clients in optimizing their resource management processes and played a pivotal role in designing a full-scale global resource management system.
• Crafted best practices that systematically and accurately staffed projects for a multi-faceted company, consistently providing valuable insights for resource management, resulting in increased staffing efficiency and.
• Augmented system framework to encompass all aspects of delivery including T&M, Fixed Fee, and Managed Service contract models for restructuring teams obligations to meet evolving client demands, as well as the.
• Leveraged client system structure to automatically conduct cost-benefit analysis for each role and project, identify optimal resources and rank recommendations, highlight potential issues, and deliver transparent.
• Streamlined administrative tasks by conducting discovery sessions to replace client offline models with process oriented automation through standard & custom software features to support unique business needs.

Chicago, Illinois, US

• Served as a trusted business advisor, offered solution-oriented feedback, delivered valuable insights, and communicated data-driven recommendations to identify business risks and opportunities for positive outcomes.
• Partnered with the finance team to direct annual financial planning and forecasting cycles, effectively leading business planning, analytics, and reporting functions.
• Led and coordinated, weekly, quarterly, and annual leadership meetings, providing critical information on risk analysis, financial standing, and project progress.
• Demonstrated a commitment to expanding global service offerings by spearheading the creation and implementation of a comprehensive program that defined staffing structure across Europe, India, the Philippines, and.
• Collaborated cross-functionally to implement continuous process improvements with a focus on scalability and growth.
• Created, distributed, and trained personnel in a global realization tool that was leveraged companywide; effectively empowered employees in career ownership and tool utilization, driving improved performance and.

Worldwide, OO

• Served in a project management capacity, providing key direction in meeting with business partners and managing directors to ensure account metrics by providing weekly or biweekly status reports.
• Supported seamless business operations by managing and maintaining continuous communication in regard to project timelines, assisting with forecasting, staffing, and pricing models; facilitated more robust data.
• Leveraged data from past engagements to support new initiatives, enabling mission critical information that protected partners from excess expenditure or inefficient staffing.
• Displayed account subject matter expertise critical for onboarding new employees and a new senior manager, ultimately ensuring a seamless transition within a timely manner.
• Tracked expenditures and performed the client bill and receivable collection functions as required.
• Worked in coordination with clients to define project scope with comprehensive details outlining advanced financial, budgeting, and forecasting best practices; provided realistic estimates to account for project phases.

Chicago, IL, US

• Achieved promotion from Sales Development Representative within four months, overseeing responsibility for all purchasing and procurement, accounting, internal HR operations, and event execution for the firm.
• Successfully acquired and on-boarded several accounts during tenure, contributing to significant revenue growth while ensuring high-levels of profitability throughout service delivery.
• Managed all A/P and A/R for multimillion dollar annual revenues, in addition to completing checking account reconciliations monthly; additionally, oversee from start-to-finish the creation of monthly utilization reports.
• Directed quote requests and processing for purchasing procedures, communicating with 30 contractors on a daily basis, ensuring favorable pricing and profitability throughout negotiations and purchases.
• Championed the development of six playbook manuals, covering best practices and internal procedures across administration, operations, and sales processes; worked closely with CRM software to develop the manuals.
• Led event planning and execution for Chicagoland-area executive learning and teaching luncheons, coordinating logistics and venue arrangements to maximize return on investment (ROI) for the firm.

Chicago, IL, US

Orlando, FL, US

• Successfully contributed to the team achieving 186% of budgeted tour flow, leveraging experiential and guerilla marketing tactics to drive awareness.
• Developed a site-wide compensation and performance tracking system that was rolled out to all CMA and IH roles, streamlining a previously unstructured process and improving visibility into commission payouts.
• Worked closely with a supervisor on all show/kiosk setup, ensuring appropriate brand position and collateral; additionally, provided weekly training to new staff on tactical best practices and leadership.

Westlake, Texas, US

• Developed comprehensive understanding of custodial services.
• Worked directly with RIA firm to learn the firm’s service offering, client experience, and investment strategies.
• Analyzed the current business practices to develop a new more efficient system; ensuring the design fit the needs of the users.