Michael Nolan Email & Phone Number

Greater Atlanta Area

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.Coordinate property closings, overseeing signing of documents and disbursement of funds.Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.

solution• Develop functional specifications and system design specifications for client engagements.• Lead Business requirement gathering, Analysis and Design sessions.• Interviewed employees and end-users for collecting requirements. Analyzed, documented, and managed all project requirements and changes to requirements throughout the software development lifecycle.• Manages resources in accordance with project schedule while consistently delivering high-quality service to our clients.• Responsible for application configuration• Ensures issues are identified, tracked, reported on and resolved in a timely manner• Exhibit confidence and an extensive knowledge of emerging industry practices when solving business problems.

Alpharetta, Georgia

• Process Models that includes modeling of all the activities of the business from the conceptual to procedural level. Followed top down, leveled technique for building Business Process Models • Analyze business needs and developed use requirements. • Coordinated and participated in Joint Application Development (JAD) meetings between project managers, developers and stake holders. • Develop Functional Requirements for new Business Intelligence Implementations on an on- going basis • Converted business requirements to technical requirements using data flow diagrams, UML and entity relationship diagrams • Worked with business users for gathering/defining business & data requirements, specifications and translating statement of work into business level requirements • Tested the applications using functional and regression testing.

Alpharetta, Georgia

• Primary Lead for testing, implementation, and issue resolution by monitoring and tracking test case completion reports to ensure task are being completed in accordance with the work plan• Documents and Communicates to Xerox and vendors about current and proposed process flows for business and vendor requirements in order to secure commitment in using these processes which will help reduce risk and ensure a successful outcome of the project.• Coordinates business and vendor testing requirements for stakeholders by ensuring interviews, questionnaires and team meetings are taking place that are used to identify and mitigate risk.• Develop and submit project status reports to Customer Relations management, and Plan customers and vendor partners via email to ensure proactive communication is being provided as associated with the Plan's project• Consistently coordinate customer resources and assign project task, complete weekly logs, expense reports, project plans and maintain account summaries.• Served as project manager for numerous client projects. Managed timelines and created operational manuals for software rollouts. Allocated resources and acted as liaisons between clients and coders.

• Responsible for managing entire project from inception to completion. This included all client interaction, project timelines, implementation, training, and follows up activities.• Analyzed business documents such as user manuals, requirement document, version and estimates documents to prepare and document the current business processes and to make enhancements as needed.• Accountable for conducting customer meetings as well as providing thorough documentation to appropriate team members and customer addressing each facet of implementation on every project; To include overall project rollout plan, timelines and project assignments to Pyxis and customers.• Responsible for conducting customer training, managing new and existing accounts and performing system and hardware upgrades as needed.• Responsible for conducting client configuration, administration, and user set up.• Worked at different stages of the Software Development Life Cycle (SDLC) with business users, developers, and stakeholders

• Determined customer objectives, analyze current processes, develop cost-effective production and operational improvements, and integrate information technology and human capital management to improve performance and enable clients to focus on increasing sales and profits.• Created, organized and installed relational databases used for long term care, hospital inventory, clinicals, and resident trust and accounting reporting. Worked onsite with clients to develop and customize databases. • Trained end-users (including executive’s management) to understand and effectively use our companies software. • Create and implement test plans and procedures to troubleshoot and repair interoperability issues, successfully resolving program and application compatibility problems.• Reengineer business processes to reduce aged accounts receivable by 76%, reduce days sales outstanding (DSO) from 179 to 97 days and reduce human capital by 25%.• Served as project manager for numerous client projects. Managed timelines and created operational manuals for software rollouts. Allocated resources and acted as liaisons between clients and coders.

Norcross, Georgia

Responsible for structuring training materials for the client on the implementation processes. Also coordinated with IT personnel to ensure all quality issues were resolved in timely manner.Managed project lifecycle, including the specification of deliverables, resource planning, development of performance metrics, monitoring of performance against targets, and provision of estimates.Coach client throughout the implementation lifecycle.

Health/Health Care Administration/Management

Education record