It Service Desk Officer
CurrentIT Service Desk Team memberI work as part of a small Dynamic team known as Network SupportKey responsibilities include:- provision of all levels of IT support to a large number of staff (500+)- manage an annual Printer/ MFC replacement program- management of the City's entire mobile device Fleet, incl. purchase and processing of all mobile services/ Devices- liaison with the City's mobile communication partners to achieve the best possible outcomes for the City. - provision of IT support to all meetings involving the Mayor & Elected Members, and the Executive Management Team