Michael O'Leary Email and Phone Number
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My business is to understand the needs of my clients whether they be internal users/departments or end customers, confirm a solution design, develop, test, prove, implement and oversee the ongoing performance and delivery of these solutions. I have had extensive experience across the systems development life cycle in organisations both large and intermediate and across many departments especially sales, engineering, marketing and particularly finance.
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Customer Success ManagerInomial Pty LtdMelbourne, Vic, Au -
Customer Success ManagerInomial Pty Ltd Oct 2013 - PresentInomial is a provider of revenue management solutions for telcos and ISPs. Inomial is proud of the way it cares for its customers and the quality of it solutions. As Customer Success Manager, I contribute to these ideals as follows:• Ensure customer success:...o through well planned implementations...o by leveraging Inomial Solutions to provide value to customers...o by marshalling the right resources at the right time to ensure timely solutions• On-boarding and account management of software-as-a-service customers• Development of products that provide value to customers• Customer agreement development -
Business Systems ManagerNewsat Feb 2004 - Sep 2013Melbourne, AustraliaManage major business systems and associated business processes:• Salesforce (CRM) - Administrator including Apex (JavaScript) work (triggers and classes)• Marketo (Marketing automation) - Project Management, Implementation, Integration to Salesforce• Accounts Receivable - Smile (Inomial) - Project Management, Implementation. Process based interface to Salesforce and other systems (VoIP Access DB, Netflows, company web site "myaccount")• Company web site, www.newsat.com - backup support (previously CRM based maintenance: Mambo > Citrus > Joomla!)• Associated systems built in support of the above using (Excel / Access - VBA)Other Major Projects:• Woolworths Multicasting - Store PC rectification roll-out• Southbank Level 5 refurbishment• Oversee IT infrastructure refresh -
Manager, Software AssetsTelstra Jun 1999 - Dec 2003Melbourne, AustraliaManage Software Assets and Vendor relationships• Software Asset Management (SAM)• Establish standards• Establish and maintain software licence agreements with key software vendors (50+ contracts)• Manage relationships with vendors (30 major vendors, 100+ in total), business units, Office of the Chief Architect, Legal, Finance, and Platform Services (Deployment)• 1st Melbourne IBM Enterprise Licence agreement, 2nd Australian EMC2 agreement• Establish and maintain acquisition processes – purchase, redeployment, maintenance and support, SOE (Standard Operating Environment) approval• Minimise Telstra spend, business risk and legal exposure• Hosted the Melbourne Software Asset Management Group’s monthly meetings. -
Manager, Technical ServicesBank Of Melbourne (Westpac) Aug 1988 - Apr 1999MelbournePrimary responsibilities as Manager of the Bank’s Technical Services Group:• Capacity Planning• Data Base Administration• Performance Analysis• Storage Administration• Systems ProgrammingMajor projects:• Challenge Bank Integration, Implementation Manager• Manager, Production Services• Release Manager, Westpac Integration (BML end)• Corporate Decommissioning
Michael O'Leary Skills
Michael O'Leary Education Details
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Frequently Asked Questions about Michael O'Leary
What company does Michael O'Leary work for?
Michael O'Leary works for Inomial Pty Ltd
What is Michael O'Leary's role at the current company?
Michael O'Leary's current role is Customer Success Manager.
What is Michael O'Leary's email address?
Michael O'Leary's email address is mi****@****.com.au
What is Michael O'Leary's direct phone number?
Michael O'Leary's direct phone number is +613967*****
What schools did Michael O'Leary attend?
Michael O'Leary attended Monash University.
What are some of Michael O'Leary's interests?
Michael O'Leary has interest in Gold Member, Richmond Football Club, 6503 Raised To Date, Around The Bay In A Day.
What skills is Michael O'Leary known for?
Michael O'Leary has skills like Operations Management, Physical Security, Logistics, Security Management, Customer Service, Security Operations, Team Building, Supervisory Skills, Loss Prevention, Emergency Management, Inventory Management, Process Improvement.
Who are Michael O'Leary's colleagues?
Michael O'Leary's colleagues are M Menke, Adrian J. Reynolds, Maria Diaz, Sumanth Kumar Velaga, Lucas Lira, Yadhir Ramdutt, Ken Groetsema.
Not the Michael O'Leary you were looking for?
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2hotmail.com, museumvictoria.com.au -
Michael O'Leary
Senior Delivery Focused Leader With A Passion To Continually Improve The Business-To-Tech Relationship And Ways-Of-WorkingGreater Melbourne Area3hotmail.com, abc.net.au, lab3.com.au -
Michael O'Leary
Haymarket, Nsw4gmail.com, gmail.com, digiweb.ie, aol.com4 +120640XXXXX
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