Executive Vice President | Finance Officer
CurrentOversaw a diverse range of mortgage business operations, including underwriting, riskmanagement, secondary marketing, and servicing. Managed a team of 450, handling assets up to$10B, with annual revenues exceeding $200M and expenses up to $85M.- Centralized mortgage operations across affiliate banks, achieving 35% cost reduction andproduct rationalization, significantly enhancing regulatory compliance.- Spearheaded the transfer and consolidation of mortgage loan servicing… Show more Oversaw a diverse range of mortgage business operations, including underwriting, riskmanagement, secondary marketing, and servicing. Managed a team of 450, handling assets up to$10B, with annual revenues exceeding $200M and expenses up to $85M.- Centralized mortgage operations across affiliate banks, achieving 35% cost reduction andproduct rationalization, significantly enhancing regulatory compliance.- Spearheaded the transfer and consolidation of mortgage loan servicing, reducing cost-per-loan by 50% and cutting in-house staffing by 75%.- Developed and implemented a Bancorp-wide risk management framework and Gatekeeperprogram, earning the highest audit ratings and recognition for technological achievements.- Led a digital transformation in mortgage operation, introducing POS, loan origination (LOS),automated underwriting, and e-close technologies, increasing consumer digital applicationadoption from 0% to 85% within 10 months, doubling production volumes, and significantlyreducing operational costs.- Unified 6 affiliate mortgage channels into a single system, boosting production by 4X andrevenue by 5X while enhancing contribution margins.- Established and led offshore underwriting, quality control, post-closing, and validationprocesses, optimizing operational efficiency and quality, supporting strategic goals foroperational excellence, and increasing profitability. Show less