Mike Arnold Email & Phone Number

Boise, Idaho, United States

Boise, Idaho, United States

Grand Rapids, Minnesota, United States

-Standardized operations to create clear, replicable and measurable processes.-Assembled and trained staff, that optimized individual strengths of each member to drive efficiency and sales. Prepared annual budgets with controls to prevent inventory overages.-Controlled and implemented media networks, majorly social media, to drive sales and increase community connection. Used data collection to make calculated product purchasing decisions to maximum profitability and sustainability. Developed systems to track, log and improve work issues. -Developed business's website that increased business sales by 20% in first year.-Pushed community outreach to and partnered with non-profits to better community.-Partnered with vendors and suppliers to effectively manage product streams and sales while optimizing budget balance.

Bend, Oregon

- Recognized for increasing sales profits by over 600% within two years- Expanded and developed sales team from 5 to 30 employees- Designed and implemented standard operating procedures, resulting in 100% success rate on all compliance inspections- Developed and implemented a key performance metric driven sales incentive program, that dynamically calculated sales professional’s performance and increased sales productivity- Uses root cause analysis to identify and address issues that arise- Maintains an open communication culture that helps to ensure that staff/customer issues result in satisfaction

Bozeman, Mt

- Recognized an opportunity and developed a program that utilized the Amazon Marketplace to sell products, creating a highly profitable alternative revenue stream for the business- Grew program from a standing start to having over 1,000 products available online- Developed sales/customer service team to ensure the highest standard of customer service, resulting in a 98% customer satisfaction rating on Amazon- Managed fulfillment team of five individuals, ensuring the correct products were sent within time guidelines

Bozeman, Montana

- Provided detailed explanation on processes that were taught in lectures and demonstrated them through lab experiments- Evaluated assignments and exams from 50+ students and provided fair assessment- Demonstrated new processes to students to ensure knowledge retention