Michael Rhoades

Michael Rhoades Email and Phone Number

Academic and Research IT Support Engineer @ Georgia Institute of Technology
Atlanta, GA, US
Michael Rhoades's Location
Atlanta, Georgia, United States, United States
Michael Rhoades's Contact Details

Michael Rhoades work email

Michael Rhoades personal email

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About Michael Rhoades

I’m a multifaceted, dynamic, and solutions-oriented Manager in IT with a focus on client satisfaction and experience assisting users both remotely and in person. I’m a committed and resourceful IT professional with 9+ years of experience in testing, installing repairing and maintaining a diverse range of hardware, software and peripherals. I have superior qualifications in team facilitation, coaching, training, customer relationship management, project management, and development and implementation of large, complex global projects. I’m an expert in averting IT crisis and leading project teams to success on time and under budget with strong interpersonal, organizational and relationship-building skills. My leadership style focuses on engaging team members to communicate, dynamically solve problems and deliver the highest quality solutions. My unique background makes me a strong candidate for major change projects and I have devoted my career to developing proven project in order to meet or exceed organizations expectations.My expertise is in installing, troubleshooting and repairing servers, software, and peripherals in an enterprise network environment. I understand the difficulty that even the most seasoned individuals can have in operating System Configuration and Installation. Been a reliable IT professional with verse knowledge about troubleshooting operating systems, I am enormously adept at inspecting security and disaster recovery systems, resulting in robust systems and zero security intrusions.My specialties include Server Configuration & Installation, Hardware & Software Upgrades, Complex problem solver, training and developing teams, with an endless supply of new ideas and a strong ability to generate solutions to problems where none seemed to exist. And I will train and motivate others to do the same.If you want a Dependable IT Specialist to drive your company to success with leading edge technologies, then contact me at mrhoades@macstadium.com

Michael Rhoades's Current Company Details
Georgia Institute of Technology

Georgia Institute Of Technology

View
Academic and Research IT Support Engineer
Atlanta, GA, US
Website:
macstadium.com
Employees:
99
Michael Rhoades Work Experience Details
  • Georgia Institute Of Technology
    Academic And Research It Support Engineer
    Georgia Institute Of Technology
    Atlanta, Ga, Us
  • Macstadium
    Operations Manager
    Macstadium Feb 2021 - Present
    Atlanta, Georgia, United States
  • Macstadium
    Service Center Manager
    Macstadium Jan 2020 - Present
  • Macstadium
    Data Center Engineer
    Macstadium Apr 2019 - Jan 2020
    Atlanta, Georgia
    ► Manage server architecture and streamline the data center process to improve efficiency.► Compile business reports from gathered information and prepare presentations.► Train new DCTs to the team, ensuring they are experienced and knowledgeable with standard server technology.► Perform regular maintenance on the servers to ensure issues were resolved quickly and never interfered with regular operations.
  • Macstadium
    Data Center Technician
    Macstadium Apr 2018 - Mar 2019
    Atlanta, Georgia
    ► Worked directly with management and engineering to ensure order delivery for top customers.► Coordinated server build-out, configuration, and installation of Mac Pro, mini, and HPE Blades.► Traveled cross-country to assist with infrastructure rack build-out.► Resolved customer technical issues and questions via phone, LiveChat, and support ticket system.► Performed hands‐on troubleshooting of enterprise servers in conjunction with engineering team.► Managed organization and cleanliness of the data center laboratory.
  • Self-Employed
    It Consultant
    Self-Employed 2012 - 2018
    Atlanta, Ga
    ► Systems Design: Assessed customer needs, ordered components, assembled computer systems.► Installed and configured operating systems, software, peripherals and network devices.► Diagnostics and Repair: Provided technical support on site, via phone, and by remote desktop.► Provided users with informal one‐on-one training.
  • Georgia State University
    Graduate Research Assistant
    Georgia State University 2008 - 2012
    Atlanta, Georgia
  • Global Vision Magazine
    Executive Editor
    Global Vision Magazine 2006 - 2008
    Atlanta, Ga

Michael Rhoades Skills

Data Analysis Microsoft Office Critical Thinking Spss Statistics Cinematography Video Editing Screenwriting Research Higher Education Social Networking Social Media Grant Writing University Teaching Customer Service Microsoft Word Editing Microsoft Excel Research Design Photoshop Technical Writing Teamwork Vmware Vsphere Vsphere Hypervisor Helpdesk Ticketing Remote Utilities Livechat Hpe Ilo Macos Exceptional Thinker Problem Solving Project Management Project Coordination Server Configuration And Installation Hardware And Software Upgrades Data Visualization Network Engineering Analytics Data/network Security Networking Vmware Netsuite Esxi

Michael Rhoades Education Details

Frequently Asked Questions about Michael Rhoades

What company does Michael Rhoades work for?

Michael Rhoades works for Georgia Institute Of Technology

What is Michael Rhoades's role at the current company?

Michael Rhoades's current role is Academic and Research IT Support Engineer.

What is Michael Rhoades's email address?

Michael Rhoades's email address is rm****@****hoo.com

What is Michael Rhoades's direct phone number?

Michael Rhoades's direct phone number is +184529*****

What schools did Michael Rhoades attend?

Michael Rhoades attended The University Of Georgia, Georgia State University.

What skills is Michael Rhoades known for?

Michael Rhoades has skills like Data Analysis, Microsoft Office, Critical Thinking, Spss, Statistics, Cinematography, Video Editing, Screenwriting, Research, Higher Education, Social Networking, Social Media.

Who are Michael Rhoades's colleagues?

Michael Rhoades's colleagues are Madeline Berry, Vandair De Luca, Ryan Brown, Taylor Moss, Noel De Chavez, Philip Ceniza, Andre Strawder.

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