Michael Rhoades Email and Phone Number
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Michael Rhoades personal email
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I’m a multifaceted, dynamic, and solutions-oriented Manager in IT with a focus on client satisfaction and experience assisting users both remotely and in person. I’m a committed and resourceful IT professional with 9+ years of experience in testing, installing repairing and maintaining a diverse range of hardware, software and peripherals. I have superior qualifications in team facilitation, coaching, training, customer relationship management, project management, and development and implementation of large, complex global projects. I’m an expert in averting IT crisis and leading project teams to success on time and under budget with strong interpersonal, organizational and relationship-building skills. My leadership style focuses on engaging team members to communicate, dynamically solve problems and deliver the highest quality solutions. My unique background makes me a strong candidate for major change projects and I have devoted my career to developing proven project in order to meet or exceed organizations expectations.My expertise is in installing, troubleshooting and repairing servers, software, and peripherals in an enterprise network environment. I understand the difficulty that even the most seasoned individuals can have in operating System Configuration and Installation. Been a reliable IT professional with verse knowledge about troubleshooting operating systems, I am enormously adept at inspecting security and disaster recovery systems, resulting in robust systems and zero security intrusions.My specialties include Server Configuration & Installation, Hardware & Software Upgrades, Complex problem solver, training and developing teams, with an endless supply of new ideas and a strong ability to generate solutions to problems where none seemed to exist. And I will train and motivate others to do the same.If you want a Dependable IT Specialist to drive your company to success with leading edge technologies, then contact me at mrhoades@macstadium.com
Georgia Institute Of Technology
View- Website:
- macstadium.com
- Employees:
- 99
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Academic And Research It Support EngineerGeorgia Institute Of TechnologyAtlanta, Ga, Us -
Operations ManagerMacstadium Feb 2021 - PresentAtlanta, Georgia, United States -
Service Center ManagerMacstadium Jan 2020 - Present -
Data Center EngineerMacstadium Apr 2019 - Jan 2020Atlanta, Georgia► Manage server architecture and streamline the data center process to improve efficiency.► Compile business reports from gathered information and prepare presentations.► Train new DCTs to the team, ensuring they are experienced and knowledgeable with standard server technology.► Perform regular maintenance on the servers to ensure issues were resolved quickly and never interfered with regular operations. -
Data Center TechnicianMacstadium Apr 2018 - Mar 2019Atlanta, Georgia► Worked directly with management and engineering to ensure order delivery for top customers.► Coordinated server build-out, configuration, and installation of Mac Pro, mini, and HPE Blades.► Traveled cross-country to assist with infrastructure rack build-out.► Resolved customer technical issues and questions via phone, LiveChat, and support ticket system.► Performed hands‐on troubleshooting of enterprise servers in conjunction with engineering team.► Managed organization and cleanliness of the data center laboratory. -
It ConsultantSelf-Employed 2012 - 2018Atlanta, Ga► Systems Design: Assessed customer needs, ordered components, assembled computer systems.► Installed and configured operating systems, software, peripherals and network devices.► Diagnostics and Repair: Provided technical support on site, via phone, and by remote desktop.► Provided users with informal one‐on-one training.
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Graduate Research AssistantGeorgia State University 2008 - 2012Atlanta, Georgia -
Executive EditorGlobal Vision Magazine 2006 - 2008Atlanta, Ga
Michael Rhoades Skills
Michael Rhoades Education Details
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Telecommunication -
Communication
Frequently Asked Questions about Michael Rhoades
What company does Michael Rhoades work for?
Michael Rhoades works for Georgia Institute Of Technology
What is Michael Rhoades's role at the current company?
Michael Rhoades's current role is Academic and Research IT Support Engineer.
What is Michael Rhoades's email address?
Michael Rhoades's email address is rm****@****hoo.com
What is Michael Rhoades's direct phone number?
Michael Rhoades's direct phone number is +184529*****
What schools did Michael Rhoades attend?
Michael Rhoades attended The University Of Georgia, Georgia State University.
What skills is Michael Rhoades known for?
Michael Rhoades has skills like Data Analysis, Microsoft Office, Critical Thinking, Spss, Statistics, Cinematography, Video Editing, Screenwriting, Research, Higher Education, Social Networking, Social Media.
Who are Michael Rhoades's colleagues?
Michael Rhoades's colleagues are Madeline Berry, Vandair De Luca, Ryan Brown, Taylor Moss, Noel De Chavez, Philip Ceniza, Andre Strawder.
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