In my role as Operations Manager I am responsible for overseeing and providing direction in all aspects of management of the golf facilities, including golf operations, customer service, sales and marketing, food and beverage, accounting/budgeting and human resources. Key Responsibilities:•Maintaining positive and productive relationships between the golf facility and its board of directors, golfers, guests, employees, community, government and industry.•Coordinating and administering the golf facility's policies as defined by its board of directors. •Developing operating policies and procedures and delegating goals to department managers.•Implementing and monitoring the budget, monitoring the quality of the golf facility's products and services, and ensuring maximum value of services to customers and/or members. •Securing and protecting the golf facility's assets, including facilities and equipment.•Guiding and assisting the board of directors in the development of the facility's long- and short-range objectives, goals, policies and programs. Key Functions:•Oversees supervision of all food and beverage department functions.•Monitors operation of golf program, including teaching, scheduling, tournaments, cart rentals, and pro shop facility.•Keeps golfers adequately informed of the activities of the golf facility and encourages their participation. Ensures that sound relationships are maintained between staff and customers and/or members, and that proper consideration is given to customer and/or member complaints and suggestions.•Defines, recommends and controls operating and financial objectives; works with department managers to develop plans and programs with supporting budget requests and financial estimates for each department and the golf facility. Presents proposals to the board for approval.•Serves as liaison with civic organizations to maintain cordial community relations.