Michael Samuels Email & Phone Number

Charlotte, North Carolina Area

Production Support

o Responsible for engineering and providing third-level escalation support for enterprise-wide messaging and collaboration solutions: Microsoft Exchange 2010, Office Communications Server 2007 R2, Symantec Enterprise Vault.o Served as Engineering Lead on the Email Compliance initiative. Worked closely with business users evaluate, select, engineer and implement an email compliance infrastructure to meet both regulatory and legal requirementso Engineered and implemented a pilot of the Enterprise Vault email archival solution to meet both regulatory and user mailbox management requirements.

Tiaa Investment Systems

o Senior Microsoft Exchange administrator supporting 550 userso Evaluated, recommended and implemented various technologies to support TIAA Investments’ ongoing business and business continuity needs. Technologies reviewed include: Replication, Remote Access, Server Virtualization, Email Compliance and Mailbox Management, Desktop Video Conferencing and Instant Messagingo Provided second- and third-level helpdesk support to TIAA Investments’ user communityo Core project team member of: Active Directory Implementation, Exchange 2003 Migration, Email Compliance and Mailbox Management, Windows XP desktop migration

Technology Planning

o Acted as internal technology consultant for TIAA-CREF. Responsibilities include: Evaluating emerging technologies, presenting recommendations to senior management, and facilitating interdepartmental projectso Evaluated Emerging Technologies such as: Wireless WAN and messaging (Mobitex, ReFLEX, CDPD, Blackberry), Encryption (PKI, S/MIME), Electronic Forms (PDF, Exchange)o Managed Projects: Facilitated introduction of Internet (SMTP) email, Design and implementation of the corporate Microsoft Exchange infrastructure, Coordinated four separate migrations to Microsoft Exchange from legacy email systems (Operations Support, Finance & Planning, CREF Investments, TIAA Investments).

End User Computing

o Designed, implemented, and administered a cc:Mail messaging environment which supported over 3,000 userso Coordinated a monthly LAN administrator meetingo Provided second-level desktop and third-level server support to the user community

o Reviewed regulatory filings and financial statements of member firms to ensure compliance with capitalization requirements

o Responsible for generating various regulatory filings and monthly bank reconciliations o Became a Registered Representative (Series 7 and 63) in order to assist on trading floor as needed