Engineering & Platform Services (E&PS) formally known as National Engineering & Technical Operations, Deployment Engineering Project Manager with I&DL (Installation & Deployment Logistics) at Comcast. Project Management of newly developed services and products for cDVR (cloud DVR), IPCDN (IP Content Delivery Network), IP Linear, & ECE (Elastic Computing Environment) across the Comcast network. Installation of CNF (Carrier Neutral Facilities) and internal RDC (Regional Data Centers) for new Comcast delivery services and products. Vendor Management for Cisco, Menara, Arista, Juniper, and Finisar network products/services.

RETIRED July (Friday) the 13th, 2018

IT Asset Management Project Manager for network assets/equipment. Responsible for the recovery and deployment of IT network equipment and assets. Documentation and technical manuals created for processes used by field technicians and by managers to verify asset inventory. Overall management of the IT Asset Management project to discover, track, and properly manage network assets across the business.

United Dominion Realty-BMC/CTM Application Supervisor. Batch Management Manager, Oracle Production Manager, Change Management Manager, and IT SOx Compliance Manager. Manager of Network Operations Center (NOC) staffing, NOC move and creation, and NOC 7x24 management and system surveillance of network and application systems. Batch Management job supervisor in charge of new job creations, moves, and changes to existing batch management network using BMC’s Control M Enterprise Manager application. Control M job functions include 7x24 monitoring of batch jobs; M (Move), A (Adds), and C (Changes) to batch jobs that support the Enterprise management teams; overall network monitoring of all Enterprise servers; and supervision of all operational management systems. Batch jobs include Oracle, SQL, PeopleSoft, HR, and financial transactions for daily AFTP/FTP/SFTP functions. Change Management Manager for all production system upgrades to the Oracle Database/PeopleSoft applications and the responsibility of vendor management of Oracle. Juniper Configuration Management of switches and routers

Responsible for the global build out and design of Lucent (Network Knowledge Center) NKC in Europe, Australia and the United States. Responsible for the total build and design infrastructure for Lucent’s NKC in Denver, which delivers Wireline, Wireless, Data, Transport, Broadband and Video support service to the Service Provider (SP) portion of Lucent’s business, as well as providing disaster recovery efforts of both internal and external customers. In International operations, the unification of all NKC’s was a priority for the purpose of making systems, people, processes, and training, uniform across all areas. As the customer interface, I related to the needs of the customers and how Lucent will work closely with them to provide the service and support they require. I work as a technical management role and I also use my knowledge, experience and talents to interact directly with company executives relating to them the capabilities and functionality of our NKC’s as a Sales Support Engineer.

IT Data Center Manager and IT Sarbanes Oxley Compliance (SOx) Coordinator. Constructed, designed and deployed data center environments including infrastructure wiring for MDF switch and IDF rooms, Cisco network switches and routers, fire suppression, A/C and UPS systems. PBX voice switches with upgrades to VoIP. Managed NT, UNIX and Novell server environments and services for the data network. Project Manager for Novell/Groupwise conversions to Microsoft Windows 2003 Active Directory, Network Operating System with Microsoft Outlook E-mail. Managed desktop upgrade to Windows XP. Data Center experience with Citrix, SMTP UNIX servers, NT servers, Microsoft servers, HP servers, Microsoft SMS patching and application loading, VPN SecurID Checkpoint systems, Remote Access Systems (RAS), Trendmicro IMSS and SPS, and Websense. Critical Response Team and Risk Management for Safety/Health employee development.

Operations Manager in the Network Knowledge Center (NKC). Responsible for 7x24 monitoring/surveillance of voice/data networks. NKC staffing manager for management /occupational positions. Directing Manager over managers, occupational and administration personnel. Responsible for NKC personnel training/career paths, recruitment, and staffing negotiations. Responsible for voice /data communications and network element connectivity for the NKC. Insured that the operational support systems were in place and functional. Procured the hardware/software for the center computer systems. Supported the tier II technical support teams by managing daily operational functions. Worked in switch surveillance, system support, building construction, equipment procurement, timelines, ISDN phone systems, and digital PBX replacement /installation. NKC technical/tour presentations to clients and support for customer teams that provide/offer sales support offerings to potential clients. Worked in Operational Support Systems: Network Fault Management (NFM), NetMinder, Integrated Transport Manager (ITM), Cerent, Nokia, Network Monitoring & Analysis (NMA), Network Monitoring & Analysis-Enhanced Graphics (NMA-EG), Vitalsuite, AutoPlex, NerveCenter, HP Openview, CiscoWorks, DMOS, ConnectVu, and NavisAccess (Naviscore).Senior Network Operations Manager who has extensive experience and leadership in large domestic and international Network Operations Centers (NOC). Manager of daily operational surveillance shifts for Tier I, II, & III technicians, switches, and layered networks. Manager of vendor relationships that provided infrastructure wiring, computers and peripherals, phone systems, environment systems, networks, switches, and routers. Design, build, and managed data centers and network operational centers using ITLT v3. Certifications in Change Management & Technical Operations Management.

As the International business Development Director at Lucent, I was directly responsible for recruiting new clients and bringing them into the Network Knowledge Center (NKC) so that we do their network monitoring and surveillance of Telecom and data systems.

Central Office Manager for DMS 10, 100, 200, 250, &500 switches, AT&T 5ESS, AT&T 2B, Step & CrossBar, TOPS, and AT&T 1A ESS switches. Managed the Central Office Technicians and the switching facilities that provided dial tone and transport services in the Denver Metro area.

US Military-TOP SECRET clearance. US Military-MASTER TECHNICIAN. Aerospace Ground Equipment-Worked on the systems that maintained bomb loading and transportation equipment for conventional and nuclear munitions. Also, ground power units for aircraft. hydraulic and electricial systems for service, maintenance, and repair. Read, deciphered, and managed schematic and blueprint documents.