Michael Shaffer Email & Phone Number

New York, United States

New York, New York, United States

-Reports to the Manager of Warehouse and Logisticswhile working with the Senior Production Plannermonitoring the current and future ERP systems processof demand planning and inventory functions of theproduct lines to support both material and finished goodrequirement-Plan inventory cycle counts, schedule warehouse joborders, coordinate the flow of work the.

45 Grand Central Terminal, New York NY 10017

- Built a system to validate and locate all devices used by employees- Process customer orders and incoming inventory shipments using SAP with a confirmation goal of less than 5 minutes- Research inventory variances on a large inventory, 10000+ items, to maintain company goal of 99% accuracy- Lead the inventory management team by ensuring proper scheduling.

New York, New York

- Engaged directly with customers by telephone and in person. Respond promptly to customer inquiries.- Obtained and evaluated all relevant information to handle product and service inquiries.- Created new customer accounts, directed requests, and unresolved issues to the designated resource.- Transcribe details of inquiries, comments, and complaints. File.

New York City