Michael Smith Email & Phone Number

 Assess applicants to determine eligibility for program participation Maintain and update participant contact notes Follow up with applicants to ensure completion of necessary requirements Process documents and coordinate awards within established deadlines Provide guidance and training to partnering agency personnel Collaborate with stakeholders to successfully coordinate award events Develop and maintain strong relationships with partnering agencies Process title and registration records for vehicle awards Utilize a CRM system to organize and manage the awards process Maintain program data in accordance with grantor guidelines Provide presentations to program participants and partnering agencies Photograph program events for posting on social media and websites Write vehicle descriptions to support social-entrepreneurial efforts Assist with the development of standard operating procedures Write narratives containing quantitative data to assist with grant funding Assist with improvement of CRM system

United States

 Communicated with students, faculty, and staff via Microsoft Teams Maintained an organized and professional office setting Assisted students with accessing a career services portal Determined alumni eligibility for center resources Observed generally accepted office practices and procedures Assisted with the collection of survey data Conducted tours and informed students about center resources  Assisted with maintaining a closet of professional attire available to students Created and maintained a Microsoft Access database Maintained the confidentiality of student records in accordance with FERPA Assisted with career centered campus events and activities

 Explain examination procedures to students Ensure that examinees have necessary materials Utilize audiovisual equipment to assist with explaining exam procedures Monitor examinees to ensure academic integrity Assist students with resolving technical issues related to exam software  Maintain the confidentiality of student records Use Microsoft Teams to communicate and resolve issues

United States

 Assisted clients with developing autonomy and self-advocacy skills Maintained confidentiality in accordance with HIPPA Assisted clients with benefits attainment Completed documentation relevant to client treatment Attended health related appointments with clients Assisted participants with accessing community resources  Monitored and supported clients at community events

 Facilitated a 13-participant discussion-based group Developed agendas for group sessions Facilitated self-empowerment through use of goal development Assisted members with developing coping strategies to deal with adversity Educated members about trauma and its impact Built working alliances using empathy, acceptance, and genuineness Created reports using Microsoft Access and Excel Maintained participant confidentiality