Michael Sullivan Email & Phone Number

Arlington Heights, Il

Serve as Subject Matter Expert on in-plant and geographical quality surveillance plans, risk assessments, and quality management systems associated with implementation, contract administration, and overall operation of the Agency’s quality assurance functions. Oversee in-plant and geographic surveillance of government quality assurance processes and programs, including evaluating government and contractors’ conformance to contractual quality requirements, identifying systemic process deficiencies, and recommending solutions. Assess the adequacy of government and contractor auditing principles, statistical techniques, and continuous improvement methodologies to ensure consistent conformity and compliance with policy and contractual requirements. Monitor and evaluate data from field organizations to determine effectiveness of process controls. Identify process improvements through analysis of process measurement data. Draft and propose policies, procedures, and requirements, and translate policies and directives into use. Brief senior leaders and colleagues on complex cases and significant issues, providing technical guidance and advice. Develop, organize and conduct training for new employees and provide refresher training as needed.

Oakland, Ca

I serve as a Quality Assurance Representative that works independently and directs multi-disciplinary teams. I review production activities and capabilities in light of contract quality requirements, as well as written quality or inspection procedures for adequacy, and evaluating the implementation and effectiveness of quality/inspection systems. This involves analyzing quality data to detect unsatisfactory trends or weaknesses in a contractor's quality/inspection system. I verify by test or inspection, using sampling inspection or intensive product inspection techniques, that products comply with requirements prior to acceptance. Through these methods, I identify inadequacies and request corrective action, which involves investigating customer complaints and deficiency reports, and provide identification of causes to appropriate authorities.

Rock Island, Il

Served as Product Quality Manager for the development of Tools, Diving Sets, and Training Systems. Used expert and comprehensive knowledge of the full range of quality assurance principles, concepts and methodology related to the maintenance, manufacture and acquisition of complex systems or subsystems. Served as adviser to senior managers of the Product Assurance Directorate and accomplished variety of complex work assignments (equipment inventories, logistic assessments, engineering change proposals, wrote quality requirements and testing procedures for descriptions for purchases) and studies (technical evaluations, prototype testing and evaluation) to develop, implement and control major policies and procedures for product quality and product safety.

Moline, Il

Taught medical terminology, medical ethics, anatomy, pharmacology, and clinical techniques. Developed my own lesson plans, quizzes, and tests. Assessed students and provided written reports on student assessments to the dean.

Moline, Il

Taught courses in CPR and First Aid to general public, private companies, and professional rescuers. Lead instruction through presentations and physical exercises in classrooms and remote locations without supervision. Evaluated students through written and practical exams.