Michael Vickers Email & Phone Number

Harker Heights, Tx, Us

Fort Bliss, Texas, United States

- Directed information technology operations for a military squadron, overseeing Active Directory management, asset security, and compliance with cybersecurity standards.- Led the COMSEC program, resolving deficiencies and achieving compliance with Air Force and Army regulations, resulting in successful passing of external audits.- Managed tech refresh projects, ensuring proper sanitization of stored media and repurposing equipment, saving significant costs on new purchases.- Spearheaded the revamp of the armory, conducting inspections and ensuring compliance, resulting in recognition with an Achievement Medal.- Directed information technology operations for a military squadron, overseeing Active Directory management, asset security, and compliance with cybersecurity standards.- Led the COMSEC program, resolving deficiencies and achieving compliance with Air Force and Army regulations, resulting in successful passing of external audits.- Managed tech refresh projects, ensuring proper sanitization of stored media and repurposing equipment, saving significant costs on new purchases.- Spearheaded the revamp of the armory, conducting inspections and ensuring compliance, resulting in recognition with an Achievement Medal.

Hurlburt Field, Florida, United States

- Executed direction of five cybersecurity programs, affecting over 17K users and $30M in critical network equipment.- Led audit teams and resolved security deficits, ensuring compliance with security regulations and achieving NIST compliance.- Implemented Windows 10 deployment project, updating over 4K systems ahead of schedule.- Facilitated training for personnel, accelerated onboarding process, and drove operational excellence within the team.

Hurlburt Field, Florida, United States

- Led a team of cybersecurity analysts, driving innovation and transformation initiatives to enhance cyber defense capabilities.- Developed procedures for utilizing SIEM systems effectively, protecting enterprise assets from cyber threats.- Collaborated with stakeholders to secure funding for training programs and hardware/software acquisitions.- Organized conferences and built connections with external teams to enhance information sharing and collaboration.Coordinated 5-day Business Impact Analysis review for stakeholder buy-in to SEIM system includes multiple units from 3 states and one overseas, led to stakeholder buy-in, support and a fast tracking of use.

Hurlburt Field, Florida, United States

- Managed cybersecurity programs for an enterprise, overseeing access management, compliance audits, and security training.- Identified and resolved longstanding security requirements, improving information security posture and achieving compliance.- Led teams in completing security inspections, resolving deficiencies, and ensuring cybersecurity readiness.

Hurlburt Field, Florida, United States

- Led a team in managing information technology assets, overseeing tech refresh projects and asset disposition.- Coordinated the transfer of excess items to assist other units, demonstrating efficiency and resourcefulness.- Successfully completed a $27M IT upgrade project, deploying 20K new systems across the enterprise.- Managed inventory, ticket queues, and disposition processes, ensuring accuracy and compliance.

San Antonio, Texas, United States

My largest contribution to my leadership skills came during this time in my career, I led my flight of 42 to win a once a career opportunity(Beast Week Excellence). Also earning for myself a once in a career opportunity achievement(Honor graduate). I then left for Tech school where I was given a leadership role early(bay chief) then earned the next level up(floor chief) putting me in charge of 96 personnel. Lastly I was able to earn a student leader position(green rope), having to be an example for the flight I commanded daily.

Killeen, Texas

Provide valuable input for the documentation of new or existing programs, ensuring information accessibility as needed.Deliver comprehensive feedback and reports to management, ensuring they are well-informed about the status and availability of software and hardware, thereby optimizing functionality.Demonstrate exceptional communication skills when interacting with customers and support personnel, fostering positive relationships and efficient problem-solving.Maintain meticulous call notes, capturing all pertinent details of phone conversations to ensure seamless continuity and awareness for subsequent ticket handlers.Attained esteemed recognition as the top performer among peers on two separate occasions, resulting in well-deserved promotion.

Killeen/Temple, Texas Area

Learned to service customer needs in a timely manner.Kept records of purchases from products to gas mileage.Filed records for company.

Fort Hood, Texas

Helped to provide customers with a friendly environment and quick service.Learned to be a part of a large groups goal while working in a small group.Established and maintained a profitable relationship with customers on thebehalf of the company.

Bachelor Of Science (Bs), Computer Science

Activities and Societies: Crusader Football Engineering & Computer Science, group study Math TutorFours years as an engineering major.

Associates, Applied Science, Information Systems Technology

Full Stack Web Development Certification, Computer Software Engineering