Michael Williams Email & Phone Number

Houston, Texas, United States

*Lead groups of 15-20 people on tours of parts along Buffalo Bayou, such as, Yolanda Black Navarro Park and Eleanor Tinsley Park.*Identify various flora and fauna such as birds, grasses, flowers, amphibians, and reptiles.*Assist participants in uses of binoculars and other equipment to gain the ability to view nature on their own*Provide modeling in the enthusiastic and passionate love of the natural world*Scout each park prior to the tour to provide the best viewing experience for the group

Houston, Tx

Load trucks based on map created for each truck, as well as the trucks destination, approximately 150-180 packages per hourPack the truck for ease of retrieval of each package by the driver, to expedite their work in the fieldKeep focus on the company's purpose, which is service to the customer and the expedient and safe delivery of their package

Houston, Texas, United States

Sorted packages to be loaded into trucks for delivery around North Houston, approximately 140 packages per hourUsed coding to verify that packages are sorted into the correct truck as they came down a slidePlaced packages into cages that were designation for each truckDealt with any package damage in order to expedite the movement of packages through the sorting process

East End, Houston, Tx

Provided birdwatching walks for Art Project centered around the natural world along Buffalo BayouTook 3 groups each day on walks around Yolanda Black Navarro Buffalo Nature Park looking for and identifying birds, grasses, and other flora and faunaPartnered with Buffalo Bayou Partnership to take tours on Buffalo Bayou from Tony Marron COH ParkGuided, alongside the Captain, the groups through natural and commerce history of Buffalo Bayou, identifying animals, businesses, and historical spots along the tourAssisted with art activities centered around the natural environment of the area

Houston, Texas, United States

Prepared and secured packages for shipment through USPS, UPS, FedEX, and DHL, as well as various other shipping companiesSelected and packed product from inventoryPlaced incoming product into inventory, using scanners for trackingLoaded and unloaded all types of trucks with hand trucks, pallet jacks, and forkliftsTrained employees to pack more efficiently and cleanly Used the computerized system ShipHeroProcessed returns for various clients

Putney, Vermont, United States

Provided landscaping and gardening design, including clearing, grass seeding and maintenanceBuilt and prepared plot for planting, including full scale soil amendmentsCompleted all planting and maintained plot during growthHarvested vegetables, berries, herbs, and stone fruitPrepared and served meals for a 3 person teamCreated unique lessons and projects for tutoring of 6-7th grade studentUtilized Khan Academy to assist in development of lessons in math, biology, social studies, and art historyAssisted in maintenance and care of animals and their facilities, including care under special circumstances and nutritional challengesOrganized, managed and monitored installation of a new water well on the property

Houston, Tx, United States

Prepared as many as 6 locations for daily operations, including staffing, maintenance, food prep, and inventorySupervised staff in inventory and weekly purchase of beverages for up to 6 locationsPlaced weekly food orders with vendors for up to 6 locations, maintaining inventory based sales volumeReceived weekly deliveries from vendors and distributed them to multiple locationsOrganized and performed emergency maintenance and repairs at all locationsPurchased supplies/equipment that were critical to the operation and maintenance of each locationMaintained relationships with multiple vendors/contractors to help insure smooth operation of locationsMade staffing decisions as part of a team and individually, based on performance and skillsScheduled, coordinated, and supervised parties of up to 150, with a commitment to customer satisfactionPublicized and coordinated movie nights for multiple locations, one night a week eachDeveloped menus for special events and nightly specialsProvided maintenance, customer service and cleaning services for the Bed and Breakfast locationFound and booked local musicians for performances at certain locations

Houston, Texas, United States

Performed duties required of managing a 30 table restaurant with a 25 table patio.Performed scheduling duties weekly for a 20 person floor staff and bartendersSupervised opening and closing duties for front and back of house staffCoordinated maintenance activities/schedules for the restaurantParticipated fully in customer service/customer relations/guest outreach/ problem resolutionFacilitated a project at multiple locations to landscape the property in herbs and vegetables

Houston, Texas, United States

Maintained well ordered and neat eating surfacesKept all supplies ready for use prior to customer arrivalWorked in a team structure to provide superior customer service in a large facilitySpecialized in reversing the experience for guests who had an unsatisfactory start with a previous serverTransitioned from handwritten tickets through multiple POS systems during my time with the companyTrained more than 50 service team members to operate within the customer service philosophy of the employer

Houston, Texas, United States

Table server with one of the leaders in the hospitality industryProvided attentive and efficient customer service from entrance to exit at a premier full-service restaurantAs a head waiter, provided shift processing of server checkouts for up to 20 servers daily and nightlyAs a server trainer, provided training and stewardship for new servers while maintaining some of the highest customer service standards in the industryAs a head trainer, cultivated a high level of cohesion with management and fellow trainers to further advance our standards of customer serviceAs an office assistant, worked to assist management with the processing of daily receipts, invoices, etc.As a bartender, worked diligently to provide an added dimension to the the guest experience while maintaining the training to do so responsibly