As a Hospital Manager at NVA Compassion-First, I oversee the daily operations of Clark Animal Care Center, a state-of-the-art veterinary hospital that provides high-quality care and service to pets and their owners. With over 10 years of experience in hospitality and management, I bring a unique perspective and skill set to this role, combining operational efficiency, customer satisfaction, and team performance.I am passionate about creating a positive and supportive work environment for my staff, who are dedicated to delivering exceptional medical care and exceptional customer service. I manage all aspects of human resources, including hiring, training, coaching, and performance evaluation. I also ensure compliance with all safety, health, and financial regulations and policies. I am always looking for new ways to improve our processes, services, and outcomes, and I collaborate with other managers and leaders across the NVA Compassion-First network to share best practices and learn from each other. My goal is to make Clark Animal Care Center a leader in veterinary medicine and a trusted partner for our clients and community.