Michael Walters Email & Phone Number

Reston, Va, Us

Reston, Va

Clarksburg, Wv

Developed and documented methodologies for investigating and correlating security eventsPerformed monitoring of intrusion detection and prevention systems in a 24x7x365 environmentCoordinated with system administrators to mitigate threats to organizational securityLeveraged a wide variety of industry standard event logging and network monitoring tools to detect and investigate unauthorized, malicious, or anomalous traffic

Fort Detrick, Md

Provide tier II technical support for both local and remote customers through the performance of loopback testing, fault isolation, configuration modification, data collection, and circuit restoration procedures to ensure minimal downtime for over 400 critical telecommunications circuits and networksImplement, initiate, maintain, verify, and restore secure communications circuits over a wide variety of encryption devices including the following: KG-84, KG-95, KG-175, KG-194, KGV-9, KGV-11, KIV-7M, KIV-7HS, and the KIV-19

Fort Detrick, Md

Promoted to manager leading a team of seven satellite communications technicians providing vital command and control capabilities to the White House Communications Agency, National Command Authority, Office of the Secretary of Defense, Joint Chiefs of Staff, the Pentagon, and the Defense Information Systems Agency with over 99% reliabilityManaged a secure communications facility responsible for over $56 million of satellite communications equipment including two AN/GSC-52A(V)6 Mobile Satellite Communications Terminals, two AN/USC-28 Spread Spectrum Satellite Modems, two AN/GSC-49 Tactical Satellite Communications Systems, and one AN/FRC-181 MILSTAR Dual Transportable, Jam Resistant, Secure Communications Satellite SystemEnsured maximum uptime of all satellite systems, networks, and circuits by taking immediate and appropriate action while responding to service interruptions and equipment failures; led troubleshooting, testing, fault isolation and restoration efforts with a high degree of successMaintained detailed daily station logs to include a record of all phone conversations, communications outages, visitors, and incidents; Responsible for creating and submitting the site's daily operations slide for use by senior management during daily command and staff meetingsOrchestrated over 600 daily COMSEC changeovers and 18 monthly key changes with 100% reliability; Ensured that proper generation, loading, destruction, and accountability were maintained for all cryptographic keying materials

Fort Belvoir, Va

Installed, configured, tested, monitored, troubleshot, and restored complex telecommunications circuits to establish global satellite networking services for remote customers in support of over 100 temporary missionsEnsured that all events were thoroughly recorded in station, visitor, and security logs; performed and documented both routine and demand maintenance tasks and services on three AN/GSC-52A Fixed Strategic Satellite Transmission Terminals, four AN/USC-28 Spread Spectrum Satellite Modems, and two AN/FRC-181 MILSTAR terminalsAssisted senior watch officers with the management of the trouble ticketing system by opening, maintaining, tracking, and closing trouble tickets using REMEDY; Prepared and transmitted hourly communications checks over the TCCC/DECS messaging terminal to verify proper operation of equipment

Mannheim Area, Germany

Led a team of direct support satellite maintenance technicians that responded to over 150 trouble calls at remote customer sites located throughout a hazardous duty environment. Directed all satellite maintenance efforts during a pre-deployment exercise in order to ensure all of the battalion’s satellite communications systems were able to fully complete the certification process. Developed a standardized critical spares kit containing $725k in repair parts which were then issued to the battalion’s remote satellite assets, resulting in a 50% reduction in the number of trouble calls.

Graduate Certificate In Incident Response

Bachelor Of Science (B.S.), Computer Information Systems