Michael Shipman Email & Phone Number

Baltimore, Maryland, United States

*Project to upgrade CSX service to achieve double-stack rail clearance in Baltimore City.*Develop, maintain, and update various pieces of collateral material, including letters, post cards, and PowerPoint presentations. *Attend public community meetings as necessary.

* Project to replace gas main pipes in downtown Baltimore corridor, affecting sections of Maryland Avenue, Mt. Royal Avenue, Guilford Avenue, and Monument Street.* Develop, maintain, and update various pieces of outreach materials, including letters, outreach plans, PowerPoint presentations, and other collateral materials. * Attend public community meetings as necessary.

* Project to promote and inform the community of the Sewage Onsite Support Cleanup Program, which provides complimentary cleaning and disinfection services to Baltimore City residential customers impacted by sewage damage caused by wet-weather events. This project also prioritizes the elimination of Sanitary Sewer Overflow structures, addressing building backups, and investigating Sanitary Discharges of Unknown Origin.* Coordinate with DPW/MCD team in developing and updating various technical documents, workflow charts, reports, and SOPs, as required.* Attend public community meetings as required.* Assist with public outreach campaign efforts, such as the development of outreach strategies and the purchasing of giveaway materials for public events.

* Develop, maintain, and update various pieces of company-related promotional and marketing materials, including capability statements and website copy. * Assist with representing company at conventions and public events, as necessary.

* Each year, the U.S. EPA requires water systems to issue a Water Quality Report detailing water quality for the previous year. This report informs water customers where the City's drinking water comes from, how the water is treated, what chemicals it contains, and how it meets federal standards for tap water. * Regularly updated report draft with content provided by SMEs. * Assisted with the creation and incorporation of various graphics and visual aids throughout the report. * Attended a water treatment facility walkthrough to learn more about Baltimore City's water treatment process. This included taking photos of various areas and machines in the facility and interviewing on-site SMEs. * Maintained and updated collateral materials for the report on a regular basis.

* Project focusing on the replacement of the aging existing Amtrak B&P Tunnel that connects Baltimore Penn Station and West Baltimore MARC Station along Amtrak's Northeast Corridor. This project also upgrades West Baltimore MARC Station to be ADA compliant.* Developed, maintained, and updated various pieces of outreach materials, including letters, outreach plans, PowerPoint presentations, and other collateral materials. * Attended public community meetings as necessary.

* Project focusing on the community, environmental, and health impacts of noise pollution and the efforts to mitigate BWI aircraft noise affecting surrounding communities. * Attend monthly on-site Roundtable meetings. * Record a detailed account of meeting minutes and submit to HMMH for review and final submission.

* Project focusing on the replacement and relocation of aging BGE infrastructure, as well as the installation of pressure regulators from the interiors of buildings to the exteriors.* Responsible for collaborating with the planning and project management teams to create public outreach materials, such as general information documents, frequently asked questions sheets, and other technical documents in support of the project.* Attend public community meetings as required.

* Responsible for the efficient completion and submission of daily client deliverables, including daily status reports, meeting agendas and minutes, and teleworking activities. * Performed QA review on all client deliverable documents, including daily status reports, monthly progress reports, test plans and reports, and executive summaries. * Updated internal artifacts/files as required, such as changes in personnel, job titles, or worksite locations. Also updated template designs according to client standards. * Responsible for ensuring all employees had access to, and remained compliant with, all required tools and sites in order to complete their job duties. * Assisted in the migration of files and documents from internal SharePoint to Government shared repository during contract transition.* Onboarded and offboarded employees as necessary.* Conducted the testing of various military medical/hospitalization products to support testing events.

* Gathered and incorporated data into test plans and test reports for various development and software upgrades regarding the deployment of MHS GENESIS, a modernized healthcare system for the United States Armed Forces. * Attended and captured minutes for daily defect review working group meetings.* Assisted in the development of miscellaneous Standard Operating Procedures.

* Reviewed and organized Requests for Information, procurement documents, proposals, and other documents regarding shop facility upgrades project. * Attended and captured minutes for monthly progress meetings.

* Assisted project manager in uploading RWP training class participant evaluation surveys onto Excel for analysis and feedback to client. * Responsible for the conception, design, and publication of various materials for training courses, such as participant guides, PowerPoint presentations, tutorial refresher videos, and class evaluations.* Participated in Locking Test training class in order to prepare the development and production of online tutorial videos regarding the tests required to successfully complete a locking test.

* Developed detailed Standard Maintenance Instruction procedures for routine maintenance for MARC rolling stock. * Organized and stocked library containing archival technical documents, manuals, and blueprints for rolling stock, and digitally scanned and uploaded said documents to online storage library on Box.com.* Assisted MARC transportation officers in creating Standard Operating Procedures for various topics, such as the emergency alert and passenger communication system and training on the MTA CharmPass system.

Bachelor Of Arts (B.A.), Communication, Journalism, And Related Programs

Associate Of Arts (A.A.), General Studies

Education record