Michael Carnes Email and Phone Number

Oncology Account Manager covering Arizona, New Mexico and El Paso. Representing therapies in MCRPC (advanced prostate cancer) and LaBCC (advance basal cell carcinoma.)

Contract with Janssen in the cardiovascular space

* Manage revenue cycles, billing operations, cost centers, ancillary services, team of 12 physicians, 18 staff and 13 clinic locations.* Designed and implemented a company wide field based marketing plan* Designed and implemented analytics for tracking multiple physicians activity and tied it to revenue growth.*Designed and implemented company wide analytical campaigns for identifying areas of opportunity in billing, marketing, staff and patient retention*Trained other practice managers on new analytics systems and how to interpret data* Lead campaigns and tracking to identify growth opportunities for high risk programs* Grown ancillary services by 60%* Increased patient capture rate to all time highest* Designed and implemented a field based marketing plan to grow practice including large public speaking/marketing events*Fully manage nurse practitioners, dialysis rounding, schedule streamlining and patient capture rates in dialysis units

SyneosTucson, AZ2016 to PresentSPECIALTY CARE REPRESENTATIVE★ Deliver comprehensive and effective product education and support to drive multiple product lines for a global manufacturer of pharmaceuticals.★ Engage customers through timely, informative, and impactful presentations and education initiatives to ensure thorough understanding of product benefits and competitive distinctions throughout a highly dynamic industry.★ Assess product sales success through benchmarks, competitive analyses, and testimonials supporting campaigns that include events, presentations, cold calling, and extensive industry networking.★ Expertly manage an expansive territory that includes 10 cities throughout southern Arizona.★ Prospect and secure critical partnerships with endocrinologists, internal medicine HCP’s, NP’s (nurse practitioners) and PA’s (physician assistant), targeting offices with specific licensure to enable bulk drug purchasing for distribution networks development.★ Recognized as the leading sales representative throughout region for successful management of new initiative launch, consistently ranking in the Top 3 Contrave representatives throughout the southwest region.★ Combine broad and in-depth sales and account management experience to develop new sales strategies that drive brand/product awareness, capture the competitive edge, and deliver bottom-line revenue growth.★ Maximize team and organization success by training entire regional team through conference training, strategy development, and obtaining buy-in to close sales.★ Participate in industry trade shows and events, delivering consultative sales pitches in response to assessed customer needs.

IQVIATucson, AZ2014 to 2016PROFESSIONAL SALES REPRESENTATIVE★ Successfully grew and managed a territory spanning Nogales to Maricopa, serving as the team’s clinical representative to align field representatives with organization mission and brand strategies to drive sales, product use, and client retention throughout a highly-competitive industry.★ Maintained and grew industry expertise by obtaining certification in Type 2 Diabetes, Obesity, and Gout.★ Recognized for expertise and commitment to success with promotion to disease state lead on my team due to consistently exceeding national averages and stakeholder expectations.★ Delivered 298% to goal in obesity product, 103% to goal in gout products, and 131% to goal in diabetes family of products.★ Developed, implemented, and launched new sales strategies to exceed national and company averages, leveraging sound business and entrepreneurial skills to drive team and organization success.★ Analyzed sales results and campaign strategies, for managed care markets, incorporating territory trends to project demand and drive leadership-established sales goals.★ Established and nurtured critical relationships with endocrinologist, rheumatologists, nephrologists, internists and primary care HCP’s, educating professionals and support staff on product distinctions through high-level discussions and product education with key opinion leaders.

Cyracom InternationalTucson AZNATIONAL ACCOUNT MANAGER★ Developed and led a top-performing team of 2 professionals, driving individual and team success through training and mentorship targeting prospecting, cold calling, qualifying prospects, CRM, forecasting, and gaining the buy-in of key B2B decision makers.★ Built campaigns centered around building strategic relationships with C-level executives and executive level procurement contacts.★ Awarded numerous state contracts, accumulating a multi-million dollar book of business.

Sears HoldingsChula Vista, CAASSISTANT STORE MANAGER★ Recruited to national management program 1 year prior to college graduation in recognition for achieving top ranking across 3 departments and leading a team of 6 to 18 cross-functional employees to increase monthly sales volume while driving customer satisfaction.★ Review Sales team monthly performance metrics★ Provide individual coaching and training to assist in professional growth and performance of sales team.★ Review all SCU's in system/departments to identify positive and negative trends.

Sears HoldingsChula Vista, CANATIONAL MANAGEMENT TRAINEE★ Manage day to day operations of specific departments with minimum of 15 employees.★ Maintain daily core processes to confirm the core business objectives are met or exceeded.★ Ensure that the business is exceeding daily sales goals by coaching, training and leading the sales team to success.

Sears HoldingsTucson, AZPROFESSIONAL ELECTRONICS SALES REPRESENTATIVE ★Relate to customer and overcome objections while instructing them on benefits products.★Ensure exceptional customer service while providing my customer with the complete home electronics experience.★Meet and exceed set sales goals and metrics on a consistent monthly basis. ★Continuing contact with core customer base to ensure long and productive relationships.