Michael Scher Email & Phone Number

Dover, Delaware, United States

- Lead and develop teams of collections and payment processing analysts by providing the necessary resources, tools, training and development to ensure organizational goals are met- Leverage the company’s customer information systems to establish and implement multi-jurisdictional policies and procedures for the company’s collections and payment processing.

- Responsible for day to day operations of the company- Accountable for planning, organizing and directing the entire organization in all areas of business — marketing, financial, sales, support- Ensured compliance with local and national collection industry laws and practices- Responsible for the revenue growth of the organization and the accountability.

Tampa, Florida, United States

- Call center management and support- Responsible for expanding sales in industry specific, vertical markets- Supervised location sales operations to ensure coordination and completion of all client portfolio requirements- 35 sales representatives direct reporting- Restructured the sales certification and training programs for the entire sales division.

Dover, Delaware, United States

- Oversaw the efficient and profitable functioning of all sales, collection and support departments at the located with over 20 direct report employees- Conferred with both operations and sales management to develop and establish policies in according with objectives of the organization- Managed yearly budgets in excess of $75 million in sales and $8.

Dover, Delaware, United States

- Managed a department of 25 direct report sales people responsible for 75% of the revenue base in the organization- Directed a staff of account executives and representatives for the accurate and timely collection of contingency commercial collection accounts- Maintained an open line of communication with key clients to ensure strength in the relationship.

Dover, Delaware, United States

- Maintained a book of over 300 clients consistently placing commercial accounts for collection services- Sales production in excess of $1 million gross on a monthly basis- Maintained monthly revenue in excess of $75,000 consistently- Helped clients review and revise, when necessary, internal credit and collections policies and procedures to help minimize.