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Mike Small personal email
Mike Small phone numbers
Mike Small is a customer-focused Technology Leader who delivers superior technical solutions that contribute to company growth.Mike has experience in project management, new technology implementation, systems configuration, engineering management, sales support, logistics, distribution, training and supervision. A trusted, highly engaged leader who develops individuals across diverse groups to meet challenges. Core Competencies:- Systems Integration - Technical Solutions / Support- Scheduling / SLA Attainment - Pre-Sales / Project Design- Process Flow Enhancement- Customer Facing Experience Currently seeking new opportunities in Systems Engineering / Technical Management / Consulting / Business DevelopmentFor fastest response email Mike at: msmall@530@verizon.net
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Mgr. System EngineeringTech Data 2005 - 2014Clearwater, FlManage the daily operation of the Integration Service Teams. Responsible for scheduling, SLA attainment and sales growth of $100 million dollars of configured NSB product yearly.• Won multi-million dollar government contract and served as Team Lead for 3-year project • Influenced growth of configuration services and sales by 5% year over year -
Manager Technical SupportTech Data 1999 - 2005Managing the day to day operations of the Pre-Sales Hardware group within a high volume call center environment. Coordinated and oversaw the daily operations of the Technical / Configuration review group. Identified problems, diagnosed causes and determined corrective actions.• Reduced technical review error rate from 15% to 3.5%• Partnered with quality assurance teams to exceed Tech Data’s ISO 9001 standards
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Supervisor Post - Sales NetworkingTech Data 1996 - 1999Clearwater, Fl• Managed the day to day operations of the post-sales networking department within a high volume call center environment• Managed 20 plus direct technicians and system engineers, assured world class post sales / installation help desk services were provided to our reseller base• Daily scheduling of work load assignments, training, management of budget goals and completion of employee and department performance goals• Interfaced with vendors on a daily basis to help promote their product lines within the company
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Lead / Network EngineerTech Data 1993 - 1996Troubleshooting and configuration of Novell (CNE) and DIGITAL Equipment Corporation networks. Other responsibilities included the day to day operations of the Vendor Supported Engineering group within the Advance Product Support Department.
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Technical DirectorIverson Technology 1990 - 1993TEMPEST design and testing, EMI tests, EMI fixes. Also all related reporting and interfacing to the Federal Communication Commission Responsibilities included: Supervision and scheduling of the company's depot repair, field service, and Technical Support Hotline, both nationally and internationally. Also responsible for all FCC related matters which included scheduling and test report submissions.
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Certified Tempest Professional Level 1Iverson Computer Services 1988 - 1990Clearwater,Fl.TEMPEST testing / EMI Fixes along with report generation.• Secured a SECRET Clearance COMSEC
Mike Small Skills
Mike Small Education Details
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Business / It -
Penn Technical Institute, Pittsburgh, Pa3.8 Gpa
Frequently Asked Questions about Mike Small
What is Mike Small's role at the current company?
Mike Small's current role is Systems Engineering / Technical Solutions / Project Management.
What is Mike Small's email address?
Mike Small's email address is ms****@****ata.com
What is Mike Small's direct phone number?
Mike Small's direct phone number is (727)-539*****
What schools did Mike Small attend?
Mike Small attended National Louis University, Penn Technical Institute, Pittsburgh, Pa.
What are some of Mike Small's interests?
Mike Small has interest in Animal Welfare, Science And Technology, Economic Empowerment.
What skills is Mike Small known for?
Mike Small has skills like Pre Sales, Troubleshooting, Management, Virtualization, Networking, Wireless, Managed Services, Systems Engineering, Call Centers, Hardware, Cisco Technologies, Solution Selling.
Not the Mike Small you were looking for?
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1walmartcareers.com -
3dimensiondata.com, cox.net, cisco.com
1 (207) 6XXXXXXX
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Mike Small
Vice President Of Sales & Marketing At Trensor, Llc, A Marmon/Berkshire Hathaway CompanyBrea, Ca1gmail.com -
Mike Small
San Diego, Ca4lpl.com, gmail.com, gmail.com, playstation.com -
Mike Small
Miami, Fl3modis.com, sitel.com, capgemini.com1 +170634XXXXX
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