Michael Ellis Email & Phone Number

Worldwide

At CPI.Solutions, we are laser focused on two things: 1) Oracle’s CX products and 2) the priorities of Public Sector agencies.We are leading the industry in effective implementations of 3-1-1 Centers, Fire/Rescue administration, Emergency Management Departments, Administrative Services and many others. In the private sector, we have developed special expertise in repairing implementations of Oracle Service Cloud - renewing customers’ enthusiasm for their chosen CRM system and deepening the positive impact it can have on the expected ROI.

Munich, Bavaria, Germany

After it became clear that IBM would sell to small and medium-sized companies through affiliated firms called IBM Agents, ISI was created and became the preeminent and long-standing Rockford area source for IBM midrange systems, software and support.Implementation of complex business systems (ERP systems) in international manufacturing companies is our specialty. Affiliated for 20 years with IBM and Infor (formerly known as MAPICS), ISI provides services throughout North America and Europe, primarily for US firms with multiple plants, often with presence in numerous countries.

Baden-Württemberg, Germany

Design and implement strategies with customers to solve critical business problems in Supply chain, customer service, and procurement Solidified professional proficiency in spoken and written German language, including manufacturing jargon, and dialects from throughout the countryDeepened knowledge of German culture in the workplace by executing projects in private companies, public companies, foreign-owned companies of varying sizes.

Vernon Hills, Il And Knittlingen, Germany

US Project Manager for Full-cycle SAP implementation with a conversion from MAPICS XA. Coordinated all US activities with my German colleagues.Built a core team of Subject Matter Experts from the US companyOrganized all training, data conversion, business process alignment.Designed all adjustments for US legal and market requirements.Managed technical team of programmers and SAP consultants in Germany and US.Daily in-depth business meetings with technical and functional team members in English and German.Coordinated my US management efforts with my counterpart Project Manager in Germany (Roll-out of SAP to US manufacturing facility).First month live in SAP met all business deliverables -- Shipping and invoicing began successfully on January 2 (4 days ahead of plan) -- Invoicing in month one met 97% of previous year attainment. -- All major business functions worked as expected during very smooth cutover.

Upon purchasing the property from its founder, I successfully ran this complex restaurant, hotel and banquet facility for two years, making continuous improvements in all facets of operations and returning the property to its preeminent position in our marketplace.

San Francisco Bay Area

Order to Cash and Finance to Manage Full-cycle implementation of SAP R6.0Phase II, Demand to Supply, Procure to Pay, Lead business architect and Lead conversion analystLead Service to Cash SAP Implementation in 3 countriesSales Force Integration to SAPAGILE Integration to SAP

I served for two years on the RAEDC. My passion for improving our education system in the Rockford area led to my appointment as Chair of the Education Committee, where I worked with the Mayor and a diverse group of key business leaders on the most challenging problem facing our community.

I managed a team of 25 consultants and hundreds of customer employees through an urgent and comprehensive ERP system replacement in 22 manufacturing facilities in 17 countries within budget and on a tight delivery schedule.

I took an active role in county government: approving budgets, large scale projects and initiatives. I carefully navigated a complex political landscape and worked within my party and across party boundaries to accomplish things for the good of my community.

Managed an 11 county sales territory in northwestern Illinois and southern Wisconsin, specializing in midrange systems to manufacturers, distributors, contractors, hospitals, insurance companies, etc.3 Sales School Top Performer AwardsAttained 100% Club

Developed software to control automated manufacturing line for high volume, low cost write-once read-mostly laser disk drive (the forerunner to the CD-WORM drive for PC's)

Bachelor Of Science, Computer & Electrical Engineering

Activities and Societies: Sigma Phi Epsilon President, Alpha Phi Omega Pledge Class President, Sigma Phi Epsilon National Board Member.

Executive Education, Ibm Business Partner Executive Education