Michael Fong Email & Phone Number

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta, Canada

The Westin Calgary

Calgary

Facilitates client and guest request in a timely mannerResponsible for the interaction between guests and vendors to fulfil each others objectivesExecutes and maintain The Westin Calgary's Loyalty recognition program to ensure guests experiences are optimal Facilitate in the execution of Starwood Hotels and Resorts loyalty program to ensure client.

Responsible for the proper execution of breakfast, lunch, dinner functions, and receptions.Ensured that function spaces are properly complete according to the Banquet Event Orders and client requestsWorked effectively with the banquets department to effectively complete all tasks

Responsible for check-in and check-out of guestsInsured room cleanliness to hotels luxury standardSet reservations for guests, managed room inventories, and managed extranets of the propertyAssisted in the Chefs Table restaurant when needed

Responsibilities include the planning and execution of events ranging from small meetings to THUS's capstone networking event The recruitment of sponsors ranging from volunteer involvement to monetary donationsExecution of promotional strategies in a integrated means to increase awareness and return for THUS

Responsible for opening and closing tills Communicates the health benefits and sales of the teas to consumersActs as a supervisor during opening/ closing shifts.

Served guests in breakfasts, lunches, and in functions in a timely and efficient mannerMaintain restaurant and workspace cleanliness

Bachelor'S Degree, Hotel And Resort Management

Activities and Societies: Vice president of events with The Tourism and Hospitality Undergraduate Society (THUS).

Diploma, Hospitality Administration/Management

Bartending/Bartender

High School Diploma

Calgary, Alberta