Michael G. Email & Phone Number

Vacaville, Ca, Us

Denver, Colorado, United States

Provided first level support for own system by troubleshooting and resolving incidents to minimize system issues Supported user accounts, network or system rights, and access to systems and equipment by following policies Supported the evaluation of new application packages and identification of anticipated systems requirements for planning purposesSupported the installation, upgrade, or decommissioning of designated systems, products, and infrastructure

Walnut Creek, Ca

Proposed and implemented solutions to improve system efficiencies andreduce total expensesUse data analysis skills to redesign Kaiser's Network Certification Centerwhich included physical and logical changesServe as liaison between IT Engineers and VendorsGather user requirements required for device testing, layer 1 connectionsand remote connectionsCollaborate with Engineers and vendors to add, remove or change testingrequirementsMaintain documentation of current devices, IP addresses, and deviceconnectionsPrepare Cisco and Juniper devices thru TACACS, management IP, termserver setup, and port configurationBuild and provide layer 1 connectivity and remote access for topologies ofvarious sizesProvide support to various vendors for testing of topologies and devicesMaintain Network Lab and equipment management to allow engineers towork more efficientlyDevelop lab process improvements to gain efficiencies based on feedbackfrom customersCreate Lab Infrastructure Planning and Requirements

Walnut Creek, Ca

Provided support for NFS and IT Project Managers who managed regionalwireless implementationsConducted end user testing for Hospital WLAN deploymentsTrained and mentored internsUsed advanced Microsoft Excel to create pivot tables, used VLOOKUP, andother Excel functions

Walnut Creek, Ca

Prepared and submit WLAN survey SOWs to vendors and procurementMaintained SharePoint documentationOptimized data collection procedures and generated reports on a weekly,monthly, and quarterly basisCreated and maintained WAN, LAN, and wireless implementation calendarSupported Program Managers and IT ConsultantsAssisted with WLAN financial budgeting processCompleted WLAN Device testingServe as liaison between Project Managers and IT Engineering