Michael Gartlgruber Email & Phone Number

Clark, New Jersey, US

Olathe, Kansas, US

• Transitioned from Senior Content Specialist to new role as Product Manager after PSI Services LLC’s acquisition of Caliper Management
• Identify and translate business needs into requirements for use by developers
• Reconcile the needs of the Sales, Consulting, and Research and Development groups with developer availability to help determine project priorities
• Develop interpersonal relationships and communicate priorities and project updates across departments
• Translate goals and needs into actionable requirements for future-state products

Glendale, California, US

• Served as a content lead by writing, editing, and approving content for sales, marketing, research and development, and other internal and external audiences
• Collaborated with team members to develop new product deliverables that translated complex research into meaningful, concise insight
• Defined content needs with team members as well as wrote and edited content (emails, page content, UI/UX copy) for new product delivery platforms
• Evaluated content across products for conceptual soundness, technical accuracy, and consistent audience-specific messaging, editing as necessary
• Interacted cross-functionally to establish and conduct quality assurance testing
• Delegated tasks and coordinated workflow under direction of Director, Content Development

Glendale, California, US

• Served as the final editorial source for the company
• Managed 4 Content Specialists, both on and off site, to form a cohesive unit
• Hired, trained, and mentored new team members, and delegated tasks according to individual strengths
• Balanced time demands and limited resources by prioritizing and scheduling work
• Developed a department strategy and implemented it into day-to-day operations
• Helped coordinate and respond to RFP and RFI requests with a cross-functional team

Glendale, California, US

• Tracked company-wide revenue daily and analyzed how revenue related to department's workflow
• Helped develop and test new products and customized reports based on client-specific data
• Analyzed performance metrics to determine best practices and find efficiencies
• Screened and interviewed potential new Copy Editors
• Met department goal of 90% one-day turnaround by helping determine the most effective performance metrics, track results, and implement workflow-management processes
• Tracked Copy Editors' productivity and accuracy and developed monthly performance reports

Glendale, California, US

• Audited work of other Copy Editors to ensure department-wide consistency
• Helped train and on board new Copy Editors
• Edited personality reports for style and grammar, adhering to an in-house style guide and The Chicago Manual of Style
• Balanced speed and a desire for quality to produce highly accurate work in a timely manner
• Independently managed time to meet stringent productivity standards
• Developed an editing process that served as a training tool for new and existing Copy Editors

Copy edited two English translations of two German hospitality industry textbooks.

New York, NY, US

• Copy edited freelance articles for Wall Street Journal style
• Moderated discussion boards for careerjournal.com and startupjournal.com
• Updated Web site pages and launched new articles with site management technology, Interwoven
• Chose partner content and edited content for Wall Street Journal style

• Wrote, produced, and edited content under tight deadlines for specific target audiences
• Managed multiple projects and was responsible for project deliverables
• Worked with project managers, designers, and programmers to develop Web-based advertising and marketing solutions for Fortune 500 clients
• Met with clients to determine deliverables, project style, and tone
• Helped create style guide for MarketSource Interactive's Intranet site

• Helped design, create, and implement Virtual Dorm. Built a community; recruited new Vdormers from across the country; created new features and content
• Created content for the Fun and Games section. With a team, increased traffic five-fold in three months

Master'S Degree, Communication And Media Studies

B.S., Journalism; Editing Specialization

B.A., English; Minor In Education