Michael Hwang Email & Phone Number

United States

• Coordinated trailer repairs with third-party vendors, fostering effective communication and ensuring timely execution.
• Managed the procurement process by ordering parts from both the manufacturing plant and external suppliers.
• Optimized inventory to minimize downtime and maintain cost-effective solutions for optimal fleet functionality.
• Demonstrated strong organizational skills in overseeing repair schedules and negotiating contracts.

San Diego County, California, United States

• Administers the processing of invoices and having them submitted to Accounts Payable, making sure that the customer receives payment via NET30.
• Advises on ordering parts from the plant and/or a vendor and having it sent to the customer's desired location for repairs.
• Approves warranty claims through the assignment of authorization numbers in order to allow the repairs to move forward.
• Takes responsibility in making sure that the quarterly NHTSA (National Highway Safety Administration) Report is created and submitted.
• Assist customers or repair shops who may have questions through the phone or by email.

Grand Terrace, CA

• Communicated directly with clients to ensure ongoing partnership with the company as well as satisfaction with overall service and products.
• Conducted interviews of key participants at local charity and sporting events for newspaper articles.
• Shipped out newspapers to subscribers and insured ongoing subscriptions
• Analyzed regional inventory and reported consumption for marketing strategies.
• Responsible for taking photos at events, and assisted in writing detailed articles that were distributed on the company’s official site and other printed newspapers.
• Managed all company social media websites to increase public interest

San Diego, CA

• Served as the primary tutor for several different high school students, helping them through English and Mathematics courses.
• Instructed international students to learn English as a second language.
• Increased students’ grades by 30%

Carlsbad, CA

• Solely responsible for maintaining inventory of inbound shipments of merchandises using DataScan software.
• Evaluated inventory and advised which products were more in demand, in order to properly price products, which resulted in decreasing excess inventory.
• Trained two new employees and supervised them until they were able to independently monitor inbound deliveries.

Bachelor Of Arts (B.A.), Media And Cultural Studies

Activities and Societies: Illerside Bboys, KCCC

Education record