Michael Hancock

Michael Hancock Email and Phone Number

President @ Winter Springs High School Band Boosters Association
Winter Springs, FL, US
Michael Hancock's Location
Winter Springs, Florida, United States, United States
Michael Hancock's Contact Details
About Michael Hancock

With over 15 years of experience in human resources and client services, I am a passionate and driven leader who strives to deliver exceptional value and results for ADP and its customers. I have a strong background in HRIS, international HR, account management, and technical product consulting, which enables me to understand the needs and challenges of various clients and provide them with customized and strategic solutions.As the Director of Client Services at ADP, I oversee all aspects of the products of ADP Talent Acquisition Solutions, including planning, organizing, setting direction, establishing priorities, developing processes, assigning accountability, and measuring results. I lead an organization of approximately 40-45 technical client service managers and product specialists, who I coach, mentor, and empower to provide timely, high-quality product services and support to internal and external clients. I also build rapport and business relationships with supported departments and business units, and collaborate with cross-functional teams to ensure alignment and integration of goals and initiatives. Some of the skills that I use and enhance in this role are HRIS, international HR, account management, leadership, communication, problem-solving, and analytical skills.

Michael Hancock's Current Company Details
Winter Springs High School Band Boosters Association

Winter Springs High School Band Boosters Association

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President
Winter Springs, FL, US
Website:
adp.com
Employees:
67351
Michael Hancock Work Experience Details
  • Winter Springs High School Band Boosters Association
    President
    Winter Springs High School Band Boosters Association
    Winter Springs, Fl, Us
  • Adp
    Director Of Client Services
    Adp Aug 2020 - Present
    Maitland, Florida, United States
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  • Adp
    Technical Services Manager
    Adp Sep 2016 - Aug 2020
    Orlando, Florida Area
    Responsible for all aspects of the products of ADP Talent Acquisition Solutions. Plans, organizes, sets direction, establishes priorities, develops processes, assigns accountability and measures results to ensure that timely, high quality product services and support are provided to internal and external clients of the Talent Acquisition Solutions.Manages the activities of approximately 15-20 technical account managers/product specialists. Develops and coaches team, promotes teamwork, professionalism, assesses performance, administers salary, appraisals and supports the design of budgets. Builds rapport and business relationships with supported Departments and Business Units to understand their needs and priorities and to deliver effective product solutions and service to meet business needs.
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  • Adp
    Technical Product Consultant / Technical Account Manager
    Adp Jul 2015 - Sep 2016
    Perrysburg, Ohio
    Responsible for developing solutions to resolve complex technical problems and consulting with clients to design and implement strategic customized solutions to meet their needs. Develop and manage a long-term partnership with clients to ensure they remain successful and realize the full value of their investment. Drive customer satisfaction by proactively managing, troubleshooting and delivering technical solutions.
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  • Adp
    Client Account Executive
    Adp Sep 2013 - Jul 2015
    Perrysburg, Ohio
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  • The Rightthing, An Adp Company
    Manager, Hrbp
    The Rightthing, An Adp Company Jul 2013 - Sep 2013
    Findlay, Ohio
  • The Rightthing, An Adp Company
    Hr Project Specialist
    The Rightthing, An Adp Company Jan 2008 - Jul 2013
    Findlay, Ohio
  • Cardinal Services
    Branch Human Resource Manager
    Cardinal Services Jul 2004 - Jan 2008
    Temperance, Michigan
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  • The Toledo Zoo
    Human Resource Assistant
    The Toledo Zoo 1997 - 2003
    Toledo, Ohio Area
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Michael Hancock Skills

2 Year Assoc Degree In Eet Hl7 Visual Basic Visual Studio Oas Healthcare Integration Troubleshooting Programming Epic Systems Data Integration Adt Healthcare Information Technology Healthcare Management Business Intelligence Business Analysis Software Implementation Interfaces Databases Vb.net Software Development Testing Employee Relations Human Resources Technical Recruiting Hris Applicant Tracking Systems Recruiting Talent Management Rpo Talent Acquisition Performance Management Management Employee Engagement Interviews International Hr College Recruiting Internet Recruiting Onboarding Sourcing Account Management Employment Law Personnel Management Recruitment Process Outsourcing Employer Branding Workforce Planning Screening Resumes Temporary Placement Recruitment Advertising Training Hiring

Michael Hancock Education Details

Frequently Asked Questions about Michael Hancock

What company does Michael Hancock work for?

Michael Hancock works for Winter Springs High School Band Boosters Association

What is Michael Hancock's role at the current company?

Michael Hancock's current role is President.

What is Michael Hancock's email address?

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What is Michael Hancock's direct phone number?

Michael Hancock's direct phone number is +130563*****

What schools did Michael Hancock attend?

Michael Hancock attended University Of Toledo.

What are some of Michael Hancock's interests?

Michael Hancock has interest in Professional Networking.

What skills is Michael Hancock known for?

Michael Hancock has skills like 2 Year Assoc Degree In Eet, Hl7, Visual Basic, Visual Studio, Oas, Healthcare, Integration, Troubleshooting, Programming, Epic Systems, Data Integration, Adt.

Who are Michael Hancock's colleagues?

Michael Hancock's colleagues are Challisa Bever, Kimberly Bachur Nigito, Manuel Rodriguez, Nora Boukhors, James Wallace, Marlene Salcedo, Bisna Niyas.

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