Michael Karakashian Email & Phone Number

City Of Johannesburg, Gauteng, South Africa

Manage and maintain multiple customer core network solution projects to MNO, MVNO and other communications service providers.Liaise between Sales and Engineering departments for feature requests and out of scope requirements.Review and define improved project and support processes and procedures

Johannesburg Area, South Africa

BaconTree is a small business providing affordable Surveillance, VoIP and Access Control solutions to homeowners and SOHO customers.Consulting to messaging providers in SMS, RCS and other marketing communication tools.

Johannesburg, Gauteng, South Africa

Johannesburg Area, South Africa

Where’s the Wine provides a single easy-to-use, low-click resource for consumers and organisations alike, to search for listings of the next wine activity in any area of the country. Activities will include events such as festivals, shows, wine and spirit courses, and also extend to launches of new vintages by wine estates. Listings will clearly display all relevant event information such as exhibitors, entry price, dates and reasons to attend.

Johannesburg Area, South Africa

Assisted in the further development of SS7 use and interconnection with the major MNOsIdentified and recommended messaging products and services.Supported management with interactions with ICASA

Johannesburg Area, South Africa

Design and architect International Wholesale A2P Messaging Platform to manage and consolidate messaging for the Vodacom Group of Companies.Manage and identify international SMS interconnect opportunities for national and international termination

Johannesburg Area, South Africa

Cellfind is a leader in mobile communication solutions, from traditional mobile messaging to enhanced location based and smartphone solutions. I look after the product lifecycle development and management of our mobile enablement solutions (SMS, USSD, Email and other). Current new solutions in development include transactional and bulk email as well as multi-channel customer engagement.Note: We are currently looking for skilled developers (PHP, C#, Java, IOS & Android) to join our team!

Johannesburg Area, South Africa

A global mobile messaging provider offering SMS and USSD services to mobile networks and enterprise clients. Reporting to the VP of Business Development, responsibilities include developing mobile messaging solution leads and sales in the Southern African region in the Mobile Network Operator and Enterprise Sector. Identify and propose SMS and USSD solutions for mobile banking and mass marketing business while managing Mobile Operator relationships for both WASP and SMS interconnection… Show more A global mobile messaging provider offering SMS and USSD services to mobile networks and enterprise clients. Reporting to the VP of Business Development, responsibilities include developing mobile messaging solution leads and sales in the Southern African region in the Mobile Network Operator and Enterprise Sector. Identify and propose SMS and USSD solutions for mobile banking and mass marketing business while managing Mobile Operator relationships for both WASP and SMS interconnection agreements. Also support sales teams in a pre-sales and solutions architecture capacity to ensure accurate sales and technical proposals.Architected a method to control and manage SMS traffic by designing an SMS Hubbing solution that features identified filter points, access points into the network, and a methodology to manage the environment.Launched a business opportunity with two African network operators for an Application-to-Person (A2P) SMSC implementation after identifying and validating operator need and explaining how they could expect to increase revenue.Broke into the mobile SMS environment despite the four incumbent major South Africa mobile network operators effectively “owning” the market after proving the value of being a new operator and then initiating and closing SMS interconnection agreements with them. Show less

Enrolled in the Online MBA program in International Hospitality Management, with a specialisation in Marketing and Innovation.Have joined online webinars as guest speaker.

Johannesburg Area, South Africa

I offer services in lead generation, pre-sales, solution & product design in data services automation software to ISP vendors as well as within the real-estate arena, with primary focus on product design.

Johannesburg Area, South Africa

Identification, research and positioning of new product and features, including the management and definition of the internal and external roadmaps, the creation product requirement documentation as well as functional specifications for the SOA/SaaS Internet platform. Designed SaaS solution with Custom Management, Inventory Management, Catalogue Management, Service Activation and Account Management by catering to multiple industries and cross-industry verticals.Ensured a proper… Show more Identification, research and positioning of new product and features, including the management and definition of the internal and external roadmaps, the creation product requirement documentation as well as functional specifications for the SOA/SaaS Internet platform. Designed SaaS solution with Custom Management, Inventory Management, Catalogue Management, Service Activation and Account Management by catering to multiple industries and cross-industry verticals.Ensured a proper market fit by performing a competitive analysis of competing products, ensuring the new product matched key aspects of different industry verticals, delivering the MVP for each industry and ensuring the product was customisable and highly adaptable through workflow management.Streamlined the product management and development process including Product Requirement Document (PRD) development, Functional Design Specifications (FDS) and the Customer Requirement Document (CRD). Show less

Johannesburg Area, South Africa

Identified a new business and technical direction for Telco 2.0 BSS/OSS applications software. Acted as the primary subject matter expert to customer-facing company departments including marketing, sales and documentation and training.Updated and compiled standardized Service Level Agreements and support contracts in conjunction with Legal Department after securing internal acceptance of the new formulas.Drove the corporate identity rebranding from concept to final materials… Show more Identified a new business and technical direction for Telco 2.0 BSS/OSS applications software. Acted as the primary subject matter expert to customer-facing company departments including marketing, sales and documentation and training.Updated and compiled standardized Service Level Agreements and support contracts in conjunction with Legal Department after securing internal acceptance of the new formulas.Drove the corporate identity rebranding from concept to final materials after securing a workable budget. Show less

Johannesburg Area, South Africa

Facilitated Training Requirement meetings with South Africa's major ISP/Telco by identifying and developing Systems Administration and Package Management training material and course schedules for 100 attendees which were later incorporated into the standard company training material for both internal and client training.Developed international training materials and end-user training for use in six countries and as many as 20 persons at a time.

Johannesburg Area, South Africa

Customer and technical support of the ISP provisioning platform to international and national ISP customer baseCreated new web interfaces and helped maintain the system by scripting Python and PHP functionality for customized Fax2mail management and also a provisioning application for an existing major ISP.Minimized emergency downtime at a major ISP by restoring service within two hours after identifying and recovering an LDAP crash that disabled access to the self-care… Show more Customer and technical support of the ISP provisioning platform to international and national ISP customer baseCreated new web interfaces and helped maintain the system by scripting Python and PHP functionality for customized Fax2mail management and also a provisioning application for an existing major ISP.Minimized emergency downtime at a major ISP by restoring service within two hours after identifying and recovering an LDAP crash that disabled access to the self-care environment. Show less

Guildford, United Kingdom

Provided telephonic installation support to registered users of Red Hat Linux operating system in English, Italian and French.Earned the Red Hat Certified Engineer certification for Red Hat 7

Managed and supported textile design infrastructure

Below-the-line advertising, corporate identity design, textile design

Offered support on graphic design software including Adobe and Macromedia products on Microsoft Windows and Apple Macintosh systems

Mba, International Hospitality And Services Industry Management

Activities and Societies: Guest speaker on webinars Marketing and Innovation specialization

Bsc, Computer Information Systems

Activities and Societies: Vanguard Newspaper, Armenian Society

High School/Secondary Diplomas And Certificates