My responsibilities in this role include obtaining pre-production electrical engineering data from Stellantis and supplier engineers to interpret and validate. I then translate the data to the Stellantis standard before using it to build the wiring service database which I maintain through vehicle phase changes and engineering updates. Electrical serviceability issues from the field are brought to my attention and thoroughly investigated and quickly addressed with any updates required being rapidly released to the field.

In this role I was responsible for tracking, managing, and maintaining the automotive detailing shop's operations. This included sourcing tools and supplies, determining services offered, determining customer scheduling, tracking shop employee hours, and tracking shop revenue. I was also responsible for devising and implementing plans for the expansion of the customer base and serviceable area.

In this role I am responsible for analyzing the physical attributes and mechanical application specifications obtained and created for our catalog of products offered to multiple domestic and international customers. I am also building new templates and procedures to increase accuracy and efficiency of audits performed on customer catalogs that are used for eCommerce as well as internal records. This helps ensure the correct product is represented accurately to both our customers and their customers.

In this role I was proactively coordinating repair events throughout the US and in Canada by monitoring and analyzing fleet telematics data, collaborating with fleet managers, and alerting field service engineers when necessary. Facilitation of parts procurement and resource allocation for dealer locations was done to reduce vehicle downtime as much as possible. For fleets and individual units without telematics devices, the fleet's internal communication systems were monitored for any service needs.

My responsibilities in this role included obtaining pre-production electrical engineering data from FCA and suppliers to interpret and validate. I then translated the data to the FCA standard before using it to build the wiring service database which I maintained through vehicle phase changes and engineering updates. Shortly into this role I became the trainer for new team members. This was a promotion from the wiring diagram illustration position with SolvIT, who was subcontracted by Bright Star Engineering prior to the wiring development group working on this contract being brought directly under Bright Star Engineering.

In this position I was creating and maintaining interactive wiring diagrams from the wiring information database created in-house to be published for use primarily by FCA technicians worldwide.

During this internship I was responsible for functional validation of the Chrysler diagnostic tool hardware and software as well as documenting and tracking the status, location, use, and accountable party for test vehicles that were brought into the facility. My work, with collaboration between other in house companies helped further develop more efficient tools and systems for Chrysler diagnostics.